topic Re: SIM Automatic Event Handling New Task in Server Management - Systems Insight Manager

SIM Automatic Event Handling New Task

Michael Ranson — Mon, 28 Feb 2005 18:57:58 GMT

I have just installed SIM4.2 and get errors when creating new event tasks.
I have IE6 sp2 and get these on various "step" screens during the creation process.
Line: 2028
Char : 17
Error: Object doesn't support this property or method
Code: 0
URL: https://cbrinsight:50000/mxportal/search/AdvancedSystemsSearch.jsp?iframe=alerts.

I am running J2RE SE 1.4.1_01 and v1.3.1_09

Can anyone shed some light? Thanks

Re: SIM Automatic Event Handling New Task

Darren Z — Tue, 01 Mar 2005 01:05:15 GMT

I believe you need to be running at least 1.4.1_04 since that is what comes with SIM 4.2.

Try a newer version of 1.4.1, at least 1.4.1_04 or try 1.5.

Re: SIM Automatic Event Handling New Task

David Claypool — Tue, 01 Mar 2005 10:19:41 GMT

Michael:

The error you are reporting is a *JavaScript* error and has nothing to do with the JRE. This is most likely related to security settings in your browser.

Re: SIM Automatic Event Handling New Task

Michael Ranson — Tue, 01 Mar 2005 18:42:18 GMT

Thanks for the responses.
I have upgraded to J2SE 5.
I have tried firefox instead of IE6 and get this error
Error: uncaught exception: [Exception... "Index or size is negative or greater than the allowed amount" code: "1" nsresult: "0x80530001 (NS_ERROR_DOM_INDEX_SIZE_ERR)" location: "https://cbrinsight:50000/mxportal/search/js/MxSearchApi.jsp Line: 2027"]

I doubt this is a security issue as I have tried changing security levels in IE without any luck.

Re: SIM Automatic Event Handling New Task

Michael Ranson — Wed, 09 Mar 2005 19:09:02 GMT

Reinstalling SIM seem to fix the problem

Re: SIM Automatic Event Handling New Task

Michael Ranson — Wed, 09 Mar 2005 19:11:06 GMT

reinstall