https://community.hpe.com/t5/server-management-systems/hp-service-accounts/m-p/3339468#M4520 Those services run under the installation account.<BR /><BR />What error is logged when you attempt to start those services? Fri, 23 Jul 2004 14:31:14 GMT Joel Rubenstein 2004-07-23T14:31:14Z https://community.hpe.com/t5/server-management-systems/hp-service-accounts/m-p/3339467#M4519 Hi well here goes<BR /><BR />Back ground<BR />W2K3 member server in an OU environment, (all software install is installed under the local administrator account with HPSIM installed running SQL2000 with SP3a. When the HPSIM software is installed all the services etc run and all is normal server checks out fine.<BR /><BR />Problem<BR />A new certificate is successfully created and saved on the management server and then rebooted to check that the newly created certificate works ok, but on reboot the following services fail to start<BR />HP Performance Pack<BR />HP PMP Tools<BR />HP Insight Manager<BR />On investigation these services are not running under the local system account but under the following account <BR />.\Administrator<BR />which I have no knowledge of.<BR />Could any one shed any light on this thanks.<BR /> Fri, 23 Jul 2004 03:00:54 GMT https://community.hpe.com/t5/server-management-systems/hp-service-accounts/m-p/3339467#M4519 steven burbidge 2004-07-23T03:00:54Z https://community.hpe.com/t5/server-management-systems/hp-service-accounts/m-p/3339468#M4520 Those services run under the installation account.<BR /><BR />What error is logged when you attempt to start those services? Fri, 23 Jul 2004 14:31:14 GMT https://community.hpe.com/t5/server-management-systems/hp-service-accounts/m-p/3339468#M4520 Joel Rubenstein 2004-07-23T14:31:14Z