topic Re: Riloe 2 and server serial number in Server Management - Systems Insight Manager

Riloe 2 and server serial number

OlivierV — Fri, 08 Apr 2005 08:10:44 GMT

Hi all.
I can't associate a riloe2 and the hosting server in Sim 4.2. I have found on this forum that SIM associates the rib and the server using the server serial number. And that's the problem : the server serial number returned by the Riloe ( field in the XML datas) does not match the server serial number in SIM nor the agents. How can I correct this ? The Riloe is at bios level 1.12, the server is w2k sp4 agents 6.3.
Thanks.

Re: Riloe 2 and server serial number

Allan Short — Tue, 26 Apr 2005 23:41:21 GMT

Olivier,

What servers do you see this on? I ran into a similar situation with DL380G2 boxes... I had to have HP create a utility that clears an area of the system bios which was erroneously created with hard-coded info versus dynamically loading it on each power on.

Email if you'd like the utility.

Cheers,
Al

Re: Riloe 2 and server serial number

OlivierV — Wed, 27 Apr 2005 01:45:56 GMT

Hello Allan.

You won. It is a DL380 G2. It would be kind of you to send me this utility. My eMail is : olivier(dot)vanoni(at)alcan(dot)com
Thanks in advance.

Re: Riloe 2 and server serial number

Allan Short — Wed, 27 Apr 2005 09:26:31 GMT

Olivier,

Just sent it to you.

Enjoy,
Allan

Re: Riloe 2 and server serial number

OlivierV — Mon, 02 May 2005 05:05:08 GMT

Hello Allan.

It worked perfectly. The XML reply with the good S/N and SIM has associated it to the host server.
Thank you again.

Re: Riloe 2 and server serial number

OlivierV — Mon, 02 May 2005 05:06:15 GMT

Resolved with the EVMODIFY utility sent by Allan.