topic Re: Automatic Event Handling Error in Server Management - Systems Insight Manager

Automatic Event Handling Error

CANTAREL — Thu, 11 Aug 2005 03:40:10 GMT

When I configure a new Automatic Event Handling with email notification I receive this error :

"Sending failed; Could not connect to SMTP host: 172.27.100.22, port: 25; java.net.SocketException: Software caused connection abort: connect"

I change the ip address with the name of the server but result is the same, if anybody have idea ?

Re: Automatic Event Handling Error

Pat Wilson_1 — Thu, 11 Aug 2005 10:11:06 GMT

Try telneting to the server to port 25.

TELNET 172.27.100.22 25

You should be able to issue a HELO command. If not, check that your SMTP server/service is up and running.

BTW - Do you have to go through a firewall to get to the SMTP server? Is port 25 traffic blocked?

Re: Automatic Event Handling Error

Pat Wilson_1 — Thu, 11 Aug 2005 12:21:32 GMT

You might also want to check out this thread if you have Mcafee installed:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=828039

Re: Automatic Event Handling Error

CANTAREL — Fri, 12 Aug 2005 01:32:12 GMT

Thanks, for the McAfee solution... I change policy for VirusScan 8.0i and all it's ok.