topic Re: SIM 5.0 Custom System List Empties itself in Server Management - Systems Insight Manager

SIM 5.0 Custom System List Empties itself

Stefan Laemmer — Wed, 24 Aug 2005 12:23:37 GMT

Hi all,
i just 'upgraded' to 5.0 (from 4.2 SP) and have an issue with the Custom System List that i have and use as a display item for the entire department (and most everything else): I create a system list with: where 'System Name' 'does not start with' and then my excludes, so that the list kinda add's systems as it discovers them if they match the search. It worked yesterday, i had to add an exclusion (as systems showed up) and when i clicked on the list/search, it shows Collection is empty. I went back to the Edit screen, clicked on View and the list showed up on the bottom just fine.. Very bad, as most of my custom tasks and authorizations are based on that list. I re-set it up, after unlinking every piece, and it seems to work fine this am. I just added 2 more exclusions (with 'does not start with') to the end of the list and same thing happens. I removed those exclusions again, No Luck.. Granted i have close to 40 exclusions in my list, but that never presented a problem in 4.2.. Arrrghhh

Any help appreciated..

PS: 'Upgrade' as in: Had to uninstall as the upgrade failed midway between uninstalling 4.2 and installing 5.0, no old 4.2 running/available, no upgrade. Uninstall everything manually, reinstall and resetup every custom bit..

Re: SIM 5.0 Custom System List Empties itself

Stefan Laemmer — Mon, 29 Aug 2005 09:52:02 GMT

My colleague opened a case with HP, engineers are looking at it..

Re: SIM 5.0 Custom System List Empties itself

Stefan Laemmer — Wed, 31 Aug 2005 13:20:20 GMT

The HP Engineers were able to replicate the problem (at around 20 exclusions it breaks). It used to work before in 4.2..

Re: SIM 5.0 Custom System List Empties itself

RobSmith — Tue, 25 Oct 2005 09:01:07 GMT

ANy updates on this item? I've just come across the same issue, and was wondering if there were any solutions presented by the engineers.

Re: SIM 5.0 Custom System List Empties itself

Stefan Laemmer — Tue, 25 Oct 2005 09:03:37 GMT

The HP Case# is: 3211881011, but we havent heard anything yet from Support.

Re: SIM 5.0 Custom System List Empties itself

RobSmith — Wed, 26 Oct 2005 12:12:47 GMT

I'm getting the same error, but mine occurs any time I make any change whatsoever to the collection. If I take a custom collection, and make any changes to it, the collection empties itself.

I can get the collection back only by re-creating it.

Re: SIM 5.0 Custom System List Empties itself

Stefan Laemmer — Wed, 26 Oct 2005 12:16:30 GMT

Correct, i had the same thing. The only way was to create it perfect and not touch it afterwards, which isnt feasable in my case as i am working with a semi-automatic/dynamic system list, that is supposed to be worked on (ie. filtering out systems as they come in). Worked ok in 4.2, not so much in 5.0...

Re: SIM 5.0 Custom System List Empties itself

David_943 — Tue, 27 Jun 2006 15:30:31 GMT

Was there ever a resolution to this issue? I am having the same problem and cannot find a solution posted to this or similar threads.

Thanks.

Re: SIM 5.0 Custom System List Empties itself

Stefan Laemmer — Tue, 27 Jun 2006 15:32:43 GMT

David: I am running SIM 5 SP3 and it hasnt been a problem. Works again like a charm. Sorry, should have posted that.

Re: SIM 5.0 Custom System List Empties itself

Stefan Laemmer — Tue, 27 Jun 2006 15:34:10 GMT

SP3 solved the issue.