topic Re: System Info not being displayed. in Server Management - Systems Insight Manager

System Info not being displayed.

Glenn Barnes — Tue, 28 Feb 2006 12:06:41 GMT

I have repaired the agents, reinstalled the agents and also reinstalled the CMS but I am still unable to see the following info in HP SIM5:-

Product name
System type
OS name

Can anyone help?

Re: System Info not being displayed.

Glenn Barnes — Wed, 01 Mar 2006 12:21:09 GMT

Fixed

Re: System Info not being displayed.

Yair Harel_1 — Tue, 21 Mar 2006 01:40:00 GMT

HOW ?

Re: System Info not being displayed.

Glenn Barnes — Tue, 21 Mar 2006 04:06:44 GMT

I had to go into each server, click "tools and links" and amend the system protcol settings. If it still didn't pick it up I then edited the system properties.

I think you can also do this globally by going into Options, Protocol settings and then global protcol settings, however, this didn't work for me. I had about 120 servers which took a few hours to do so not the ideal way to fix the problem.