topic SIM - Sign-in failure in Server Management - Systems Insight Manager

SIM - Sign-in failure

Alan_149 — Thu, 22 Jun 2006 03:41:02 GMT

After updating all the HP software from 7.40B to 7.50A on my SIM Server, rebooted it and now I and the rest of my colleagues who are administrators of the server and the SIM application are getting a "Sign-in failure"

I have checked the servers event viewer and can't see anything that may be causing the issue.

I can login to the Systems Management Page with no issues.

Appreciate your help.

-A

Re: SIM - Sign-in failure

Doug Krsek — Sat, 15 Jul 2006 12:49:15 GMT

I am experiencing the identical problem. Has anybody figured out a solution to this yet?

Re: SIM - Sign-in failure

Alan_149 — Sun, 16 Jul 2006 09:27:36 GMT

The only solution that I came up with was the following:

Restored the last know good backup of the SIM Database.
Downloaded latest SIM from HP
Installed the latest version and all is now working again with no loss of information.

Re: SIM - Sign-in failure

Doug Krsek — Mon, 17 Jul 2006 10:48:32 GMT

Thanks. I upgraded to latest SIM (from SP3 to SP5) and that fixed the problem without having to restore the database.

Re: SIM - Sign-in failure

dospavlos — Thu, 08 Mar 2007 13:13:45 GMT

I had this problem in SIM5.0 sp5. The cause was the sql transaction log filled up. We extended the log and the issue was resolved.