topic Re: HP SIM - CMS Server - Type Unknown in Server Management - Systems Insight Manager

HP SIM - CMS Server - Type Unknown

Eric De Witte — Wed, 04 Aug 2004 03:23:39 GMT

Here it goes :

I have SIM 4.1 installed on a DL320.
Works fine, dicovered my servers, recognizes them as DL380, with agents and Ilo.

But the SIM server does not recognize himself ! Even though the agents are installed.

I tried to identify the system. It executes normally, returns no error but the servers still shows as Unknown.

Help anyone ?

Re: HP SIM - CMS Server - Type Unknown

Arjan Schel — Wed, 04 Aug 2004 04:06:22 GMT

Hi Eric,

On that server, you should go to your services. Double click the snmp service and go to the security tab. ADD localhost or 127.0.0.1 to the bottom group : Accept SNMP packets from these hosts. Then it will work.

Regards,
Arjan.

Re: HP SIM - CMS Server - Type Unknown

Eric De Witte — Wed, 04 Aug 2004 04:18:26 GMT

Hi Arjan,

I checked and it is already set to accept snmp from localhost.

Another idea ?

Re: HP SIM - CMS Server - Type Unknown

Arjan Schel — Wed, 04 Aug 2004 04:26:02 GMT

Did you also set the ip-address of that server to the same list? I had the same problem, and i've added 127.0.0.1 and the ip address of that server to that list and then it worked.
Maybe you can try that? I believe it is a snmp problem...

Re: HP SIM - CMS Server - Type Unknown

Eric De Witte — Wed, 04 Aug 2004 06:19:25 GMT

I just tried it but without success :(

Another idea ?

Re: HP SIM - CMS Server - Type Unknown

Colin Moors — Wed, 04 Aug 2004 09:40:55 GMT

Have you checked the SNMP security settings in System Homepage -> Settings -> SNMP Configuration -> Security ->?

I suspect if the SNMP trap destinations are set in the SNMP service correctly, there shouldn't be a problem, but it might be worth a look. All I have in mine are the two different servers (CIM and SIM while testing) and "localhost" separated by semicolon + space.

You *may* need to restart the agent or re-identify the machine to make any changes work.

Re: HP SIM - CMS Server - Type Unknown

Eric De Witte — Wed, 04 Aug 2004 10:11:03 GMT

colin,

I checked these settings and they are just the same as the settings on the snmp service properties.
I don't see anything wrong with that.

Another Idea ?

Re: HP SIM - CMS Server - Type Unknown

john oliver_6 — Wed, 04 Aug 2004 11:09:19 GMT

did you build your sim server from the smart start cd? if not, try installing the latest support pack.
john

Re: HP SIM - CMS Server - Type Unknown

Eric De Witte — Thu, 05 Aug 2004 02:32:44 GMT

John,

I did'nt install it from the CD but I did install the latest support pack prior to the installation of SIM.

Another Idea ?