topic Re: VMM/SIM Cannot enter VirtualCenter credentials in Server Management - Systems Insight Manager

VMM/SIM Cannot enter VirtualCenter credentials

PeterCole — Tue, 09 Jan 2007 20:04:05 GMT

Hi all,

I have removed vmm 2.0.2 and installed 2.1.

So far, it's really good in comparison to 2.0.2 purely from the information about the hosts it reveals.

However, when I go to add in the VirtualCenter details, I get prompted about IE showing a mixture of secure and non-secure items, and even when I hit "Yes", it just has a blank in the section where the VirtualCenter details should be and I can't enter the server name, username, etc.

Any ideas at all?

Re: VMM/SIM Cannot enter VirtualCenter credentials

Rem-8 — Wed, 10 Jan 2007 03:35:03 GMT

I had the same issue and I had to add the host on which the page appears to the Trusted Sites. Hope this works.

Re: VMM/SIM Cannot enter VirtualCenter credentials

PeterCole — Wed, 10 Jan 2007 14:25:49 GMT

Thanks for the tip Rem-8, unfortunately there's no difference.

I added the site, and it appears as trusted in IE now, but still displays a blank page.

I also just noticed that if I go to the Upload Drivers section, the exact same thing happens.

I've attached a screen dump of the error, and when I hit "Yes", that whole right hand side is blank.

Re: VMM/SIM Cannot enter VirtualCenter credentials

Ole Thomsen_1 — Thu, 11 Jan 2007 03:26:54 GMT

This, and other blank page/missing menus can sometimes be repaired by re-installing the plug-in.

Ole Thomsen

Re: VMM/SIM Cannot enter VirtualCenter credentials

PeterCole — Thu, 11 Jan 2007 17:08:47 GMT

Thanks Ole, but no go there either I'm afraid.

I've left the page there untouched for half an hour at least on one occassion and it definitely never shows up anything, just remains blank.

I'm stumped with this and have no idea how to go forward.

The only thing I can think at this point is removing VMM 2.1 and reinstalling it.

Re: VMM/SIM Cannot enter VirtualCenter credentials

Ole Thomsen_1 — Thu, 11 Jan 2007 17:12:58 GMT

Well, by "reinstalling the plug-in" I was referring to VMM 2.1 :-)

Ole Thomsen

Re: VMM/SIM Cannot enter VirtualCenter credentials

PeterCole — Thu, 11 Jan 2007 17:38:17 GMT

Yeah I figured as much Ole :-)

Re: VMM/SIM Cannot enter VirtualCenter credentials

PeterCole — Thu, 11 Jan 2007 17:40:47 GMT

Actually Ole, just realised my reply was actually to a different post of yours altogether!!!

I was referring to the other thread where someone else is having the same issue and you indicated that it takes 30 seconds or so to appear...

So, you can ignore that answer, I haven't reinstalled it yet :-)

Re: VMM/SIM Cannot enter VirtualCenter credentials

PeterCole — Thu, 11 Jan 2007 18:02:46 GMT

Cheers Ole, a reinstall fixed the issue :-)

Re: VMM/SIM Cannot enter VirtualCenter credentials

PeterCole — Thu, 11 Jan 2007 18:04:18 GMT

Reinstalling the VMM 2.1 package resolved this issue immediately.