topic Re: IE / Java Freezing SIM 4.1 in Server Management - Systems Insight Manager

IE / Java Freezing SIM 4.1

kittuk — Thu, 05 Aug 2004 02:42:50 GMT

Apologies if this is a repeat post.

I am running xp sp1 and IE6. when refreshing the SIM 4.1 screen automatically it freezes, shows part of my desktop in the SIM page then locks all other open IE instances.

I can only end task to recover.

Any help is much appreciated.

Kev

Re: IE / Java Freezing SIM 4.1

Terry Auspitz — Thu, 05 Aug 2004 09:13:51 GMT

Have you tried uninstalling and reinstalling Java?

Re: IE / Java Freezing SIM 4.1

kittuk — Fri, 06 Aug 2004 02:59:34 GMT

Yes on numerious occasions. Its Java 1.3.1_20. I have deselected in the cpanel under browser to use IE as default runtime due to other 3rd pty application issues.

Thanks

K

Re: IE / Java Freezing SIM 4.1

David Claypool — Fri, 06 Aug 2004 10:38:30 GMT

Your information doesn't match the requirements. The minimum version for HP SIM 4.0 and later is 1.4.1_04. You cannot use anything prior.

Re: IE / Java Freezing SIM 4.1

Steve Miller_15 — Fri, 06 Aug 2004 12:32:52 GMT

I am having a similar problem. When I launch SIM 4.0 on 2003 server with IE6, the intro screen sits at "Please wait. Checking for Java Plug-in." I never get the login page. Tried uninstalling and installing the latest version of Java, but no luck. Nothing shows in the error log.
Any suggestions?

Thanks,
Steve

Re: IE / Java Freezing SIM 4.1

Terry Auspitz — Fri, 06 Aug 2004 12:42:10 GMT

Steve, please see this thread: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=656817

The short version is that the latest IE patch conflicts with SIM and an update to SIM is coming. In the meantime, you can run another browser (Mozilla and Firefox both work), or uninstall the patch (subject to the usual caveats about running an unpatched system when the vulnerabilities are being actively exploited in the wild).

-Terry

Re: IE / Java Freezing SIM 4.1

Steve Miller_15 — Fri, 06 Aug 2004 14:08:24 GMT

Thanks for the link Terry! Netscape is working fine.

Re: IE / Java Freezing SIM 4.1

Cherruau — Mon, 16 Aug 2004 11:30:46 GMT

You should uninstall the KB867801 microsoft
patch, or use an another browser.
I use the SIM SP1, and now I can browse with microsoft