topic Re: VCA Reports Wrong Version of iLO Firmware in Server Management - Systems Insight Manager

VCA Reports Wrong Version of iLO Firmware

Andrew Schlafmann — Thu, 11 Dec 2008 16:25:21 GMT

I have a DL360G5 with iLO firmware version 1.70 (Attachment). Installed version shows as 1.50 in VCA. Tried resetting iLO, re-installing VCA, restarting server, and restarting the management agents. Is there anything else I can try?

Re: VCA Reports Wrong Version of iLO Firmware

Rob Buxton — Fri, 12 Dec 2008 03:06:09 GMT

I've seen this if you have the Remote Insight Agent removed. Check under Control Panel, HP Management Agents GUI. Sometimes this is removed if the ILO isn't actually being used - stops the reporting of the missing link.

To fix just put it back in, rerun the SW polling task and then remove it again.

Re: VCA Reports Wrong Version of iLO Firmware

Andrew Schlafmann — Fri, 12 Dec 2008 13:45:14 GMT

The Remote Insight Agents are enabled. I had read that too, where if you had them disabled it wouldn't update.

Re: VCA Reports Wrong Version of iLO Firmware

sandeep_raman — Sat, 13 Dec 2008 20:35:29 GMT

Restart the Remote Insight Agents

Re: VCA Reports Wrong Version of iLO Firmware

Andrew Schlafmann — Mon, 15 Dec 2008 14:43:31 GMT

Is that in the HP Management Agents applet in Control Panel?

Re: VCA Reports Wrong Version of iLO Firmware

sandeep_raman — Mon, 15 Dec 2008 16:02:57 GMT

yes

Re: VCA Reports Wrong Version of iLO Firmware

Andrew Schlafmann — Mon, 15 Dec 2008 16:15:52 GMT

Done. It still didn't change anything though.

Re: VCA Reports Wrong Version of iLO Firmware

Andrew Schlafmann — Thu, 18 Dec 2008 20:55:33 GMT

Restarted ALL HP agents and it was fixed. Thanks.