topic Re: Java Errors after upgrade to 5.3 in Server Management - Systems Insight Manager

Java Errors after upgrade to 5.3

SJO EGGER — Mon, 02 Feb 2009 15:45:08 GMT

Hi,

since the upgrade from HP-SIM 5.2 to 5.3 we daily get following error message
30 Jän 06:05:34,977 ERROR [[AxisServlet]] Servlet.service() for servlet AxisServlet threw exception
java.lang.OutOfMemoryError: Java heap space
at java.lang.AbstractStringBuilder.expandCapacity(AbstractStringBuilder.java:99)
at java.lang.AbstractStringBuilder.append(AbstractStringBuilder.java:393)
at java.lang.StringBuffer.append(StringBuffer.java:225)
at java.io.StringWriter.write(StringWriter.java:79)
at org.apache.axis.encoding.SerializationContextImpl.startElement(SerializationContextImpl.java:978)
at org.apache.axis.encoding.ser.BeanSerializer.serialize(BeanSerializer.java:152)
at org.apache.axis.encoding.SerializationContextImpl.serializeActual(SerializationContextImpl.java:1255)
at org.apache.axis.encoding.SerializationContextImpl.serialize(SerializationContextImpl.java:795)
at org.apache.axis.encoding.SerializationContextImpl.outputMultiRefs(SerializationContextImpl.java:866)
at org.apache.axis.message.SOAPBody.outputImpl(SOAPBody.java:179)
at org.apache.axis.message.SOAPEnvelope.outputImpl(SOAPEnvelope.java:509)
at org.apache.axis.message.MessageElement.output(MessageElement.java:783)
at org.apache.axis.SOAPPart.writeTo(SOAPPart.java:270)
at org.apache.axis.SOAPPart.getAsString(SOAPPart.java:483)
at org.apache.axis.SOAPPart.getAsBytes(SOAPPart.java:375)
at org.apache.axis.Message.getContentType(Message.java:399)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:887)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:339)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at sun.reflect.GeneratedMethodAccessor463.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:283)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
at java.security.AccessController.doPrivileged(Native Method)
30 Jän 06:05:35,023 INFO [HPSIM_DEBUG] [Panic Logger-0] (Low Memory Detector) Heap collection hitting upper limits 94% used
Connection to the SIM is not possible until we restart the HP-SIM Service. Has anyone an idea how to solve this problem?
Thanks
Alex

Re: Java Errors after upgrade to 5.3

Brian Hahne — Tue, 03 Feb 2009 14:08:52 GMT

Where are you seeing that log?
I don't have a solution, I'm wondering if I am having the same issue.

I can log into SIM, but once I enter credentials, it never goes further.

Re: Java Errors after upgrade to 5.3

SJO EGGER — Tue, 03 Feb 2009 14:58:49 GMT

Seems to be that you've got the same issue.
The Log is called mxdomainmgr.0.log and is located in ...\Program Files\HP\Systems Insight Manager\logs.

Re: Java Errors after upgrade to 5.3

JKytsi — Tue, 03 Feb 2009 18:48:46 GMT

java.lang.OutOfMemoryError: Java heap space

You have to increase the heap size.

For the \Program Files\HP\Systems Insight Manager\config\globalsettings.prop file

MX_JVM_OPTS=-XX:PermSize=128m -XX:MaxPermSize=128m -Xms1024m -Xmx1024m

Re: Java Errors after upgrade to 5.3

Brian Hahne — Tue, 03 Feb 2009 21:59:27 GMT

Yeah looks like this is my error:
03 Feb 09:04:41,866 ERROR [[ResourceAccessAPIsBean]] Servlet.service() for servlet ResourceAccessAPIsBean threw exception
java.lang.OutOfMemoryError: Java heap space

Re: Java Errors after upgrade to 5.3

Brian Hahne — Tue, 03 Feb 2009 22:00:36 GMT

So, how do you increase the heap size?
What to change from and to?
That setting you presented is kinda cryptic to me

Re: Java Errors after upgrade to 5.3

JKytsi — Wed, 04 Feb 2009 06:56:13 GMT

add the row to globalsettings.props file

Re: Java Errors after upgrade to 5.3

SJO EGGER — Wed, 04 Feb 2009 08:19:27 GMT

already done jarkko - thank you.

only to be sure: the same value fÃ¼r PermSize and MaxPermSize?
only found the MaxPermSize parameter in this document: http://docs.hp.com/de/T2786-90201/ch04s04.html

thanks

Re: Java Errors after upgrade to 5.3

JKytsi — Wed, 04 Feb 2009 08:56:25 GMT

well ... it then just reserves the whole memory range, but it could work without the max setting too.

Remember to assign point if this was helpfull.

Re: Java Errors after upgrade to 5.3

Brian Hahne — Wed, 04 Feb 2009 14:34:40 GMT

I'm adding the line now.
Is this an issue that was known? How'd you find the fix?

Re: Java Errors after upgrade to 5.3

SJO EGGER — Wed, 04 Feb 2009 16:25:55 GMT

Thanks for your Help. Jarkko

Re: Java Errors after upgrade to 5.3

mark q — Sat, 28 Feb 2009 13:26:02 GMT

do you guys have a reccomended settings somewhere I'm getting ready to upgrade sim to 5.3 and I'm seeing this on my existing server

I have 4200 devices - remote sql.

380 g4 - 4 gig of memory

I'm upgrading to enterprise edition with 16 gig of memory and lots of disk space

I'm doing the following switches in the boot.ini to see if it helps java

/3gb /pae /usepmtimer

do you guys set windows to maximize for programs or services?