SIM lost connection to Database

JefW — Tue, 02 Aug 2011 18:39:12 GMT

I was working on a fresh loaded SIM 6.3 in past 3 weeks, everything works fine until this morning. While I was discovering the systems, suddenly the SIM webpage can not be displayed.

From the application event log I found:

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Lost connection to database, exception: java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication. SQL=

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And :

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com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'com.hp.mx.database.DbVerificationException: Error accessing database

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Also I found this in mxdomainmgr.0:

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02 Aug 11:57:07,568 INFO [STDOUT] Database initialization failed for URL: jdbc:jtds:sqlserver://xxxxxxx;loginTimeout=20;domain=xxxxx;instance=xxxxxx Ex: java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.

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I tried to connect to the database by using SA account via ODBC without problem.

I launched "mxpassword -g", there're only 2 keys exist:

MxSshKeyPassword

MxDBUserPassword

I added "MxHPSIMServicePassword" with the SIM admin password still no luck.

Thanks for all the helps!

Jeff

topic SIM lost connection to Database in Server Management - Systems Insight Manager

SIM lost connection to Database