topic Re: cannot logon to HP System Management Homepage v2.0.1.104 in Server Management - Systems Insight Manager

cannot logon to HP System Management Homepage v2.0.1.104

Andrew Booker_1 — Thu, 09 Jun 2005 15:04:24 GMT

I cannot log onto the HP SM v2.0.1.104 - password appears to be invalid - how do i reset it from the server end. I tried under services HP System Management Homepage to change the logon as account to another, but that didn't work.

The prompt is ERROR - login failed

Any thoughts ?

Andrew

Re: cannot logon to HP System Management Homepage v2.0.1.104

Matt Schneider — Thu, 30 Jun 2005 12:56:49 GMT

System Management queries the local user names and passwords. Just login with the local admin account....Took me a while to figure that one out.

Matt

Re: cannot logon to HP System Management Homepage v2.0.1.104

CA1307634 — Thu, 28 Jul 2005 10:07:40 GMT

What if the server is a domain controller? There would be no local users available to login as.

Re: cannot logon to HP System Management Homepage v2.0.1.104

philipverlinden — Sun, 31 Jul 2005 06:01:53 GMT

Seem to be having the same problem here, just installed an ML350 T04 from scratch, Login error :(

Re: cannot logon to HP System Management Homepage v2.0.1.104

Matt Schneider — Mon, 01 Aug 2005 08:32:29 GMT

If its a domain controller I think you should be able to use the domain admin account...you know, the builtin administrator account. I imagine you could use any domain account so long as it has admin rights on that server.

I am currently confiruing the ILO and SM ports on all our HP servers, we have about 8 DCs that are all HPs too. Ill post what i find when i get to those.

Re: cannot logon to HP System Management Homepage v2.0.1.104

CA1177227 — Mon, 01 Aug 2005 23:58:58 GMT

Can someone from HP please answer this because it has been such a pain to get around this???

Cheers.

Re: cannot logon to HP System Management Homepage v2.0.1.104

Sandhya_1 — Tue, 02 Aug 2005 05:02:31 GMT

Hi Valdemar,

The HP Forums is a peer-to-peer discussion area, where like-minded professionals gather to exchange knowledge, best practices, and experience. While HP does not guarantee an "HP response" in these forums, HP provides this tool as a means for customers to communicate on a peer-peer basis and also provides moderators to assist as necessary and as time allows.

If you have a particular issue with an HP product or service, you need to contact the appropriate HP group by going to http://www.hp.com and clicking on "contact hp". For more information about these Forums and you can refer to the following link:

http://forums1.itrc.hp.com/service/forums/helptips.do

I hope this helps clarify the purpose of these forums.

Thanks,
Sandhya

Re: cannot logon to HP System Management Homepage v2.0.1.104

Matt Schneider — Thu, 04 Aug 2005 14:30:37 GMT

Apparently my previous statement was partially right. On some servers we have reseting the local admin password works and it will let you login. And on some it doesnt do squat...

Also i have not gottent the "Delete CPQHMMD.ACL file and it should reset it" to work.

I think ive tried everything but a sledge hammer.

And i doubt im going to tear appart 42 servers just to reset the cmos battery.

Re: cannot logon to HP System Management Homepage v2.0.1.104

CA1311368 — Mon, 08 Aug 2005 15:36:36 GMT

Had the same problem on a DC. Use netbiosdomain\user with the admin account. Worked a treat for me.

Re: cannot logon to HP System Management Homepage v2.0.1.104

Andrew Booker_1 — Tue, 09 Aug 2005 07:02:58 GMT

I just tried netbiosdomain\username does not work for me.
thanks, Andrew

Re: cannot logon to HP System Management Homepage v2.0.1.104

CA1311634 — Tue, 09 Aug 2005 08:38:43 GMT

The thread has been going for some time with no answer.

Please HP give one

Re: cannot logon to HP System Management Homepage v2.0.1.104

CA1312625 — Thu, 11 Aug 2005 06:38:12 GMT

Hi,

I've read your problem. I did have contact with HP. There is a link (http://docs.hp.com/en/5991-0710/ch13s01.html ) for the doc's but this is only if your server is NOT a DC! For the DC's you will have to wait for about a month, then version 7.30 will come and it should have solved the problem.

This also goes for insight manager from HP.

Good Luck!

|Bas|

Re: cannot logon to HP System Management Homepage v2.0.1.104

Matt Schneider — Mon, 15 Aug 2005 08:01:22 GMT

Thanks Bastiaan. Hopefully it wont be too long for the update.

Re: cannot logon to HP System Management Homepage v2.0.1.104

Joey Albert — Thu, 22 Sep 2005 19:18:51 GMT

I had the same problem and resolved it.

Use the login:

[DOMAIN_NAME}\Administrator (no \\ or extra slashes.

For example:

If your domain is MYDOMAIN and the Adminstrator account is ADMINISTRATOR:

Login:

MYDOMAIN\ADMINISTRATOR

and for the password, put the Administrator's password for the domain.

It works PERFECTLY for me!

Re: cannot logon to HP System Management Homepage v2.0.1.104

CA1346288 — Thu, 10 Nov 2005 10:11:00 GMT

Have DC and, regardless of username format, I'm getting the login failed.

Tried:
administrator
domain/administrator
administrator@domain.local

Painful

Re: cannot logon to HP System Management Homepage v2.0.1.104

Andrew Booker_1 — Thu, 10 Nov 2005 10:23:28 GMT

i tried mydomain\administrator used domain admin account password - IT WORKS !! - thanks very much for your reply

Andrew

Re: cannot logon to HP System Management Homepage v2.0.1.104

Nick Veryasov — Mon, 03 Apr 2006 09:55:23 GMT

Thanks to Joey Albert! His approach works just fine -

MYDOMAIN\ADMINISTRATOR

and for the password, put the Administrator's password for the domain.

Nick

Re: cannot logon to HP System Management Homepage v2.0.1.104

mike taylor — Tue, 19 Sep 2006 04:16:26 GMT

Using the MYDOMAIN\USERNAME scenario worked a treat.

Thanks saved a lot of messing about

Re: cannot logon to HP System Management Homepage v2.0.1.104

L W — Thu, 26 Oct 2006 02:44:30 GMT

Works fine for me, thanks!

Re: cannot logon to HP System Management Homepage v2.0.1.104

Mark Klaassen — Mon, 19 Feb 2007 15:02:16 GMT

Hi, I had the same problem after installing SBS 2003 R2 on a proliant ML350 server. After some attempts i have found the mistake I made was that I entered the full domain name(i.e mydomainname.local\administrator).

The solution for me was to get rid of the .local part of my domain name (i.e. mydomainname\administrator).

I hope this helps.

Mark