topic Re: BL460 has the wrong iLO in Server Management - Systems Insight Manager

BL460 has the wrong iLO with SIM 6.2.2

Psychonaut — Mon, 05 Sep 2011 09:24:09 GMT

I have one 460 in a c7000 with SIM 6.2.2. The server has reported the wrong iLO for multiple servers. Deleting the object temporarily corrects the issue. This server did have it's mobo replaced 4 months ago, I have 32 total servers running in 4 chassis, all at the identical firmware levels. No problems with the other records in SIM.

Re: BL460 has the wrong iLO

BPE — Fri, 02 Sep 2011 22:41:15 GMT

Identification between server and ILO is based on the serialnumber which can be read through the ILO or the management agents or wbem provider on the server. It should not happen but sometimes the serial number of the replacement are not configured correct and the method for server Ilo binding inside SIM can fail. Ask the service provider to verify the board settings.

Re: BL460 has the wrong iLO

Psychonaut — Tue, 06 Sep 2011 14:08:24 GMT

I went into the BIOS and changed the Serial Number to match the physical server. I just double checked and noticed that the Product ID was blank, I have updated that field now.

Re: BL460 has the wrong iLO

BPE — Tue, 06 Sep 2011 14:18:50 GMT

Dont forget te identify system Let HP service or your service provider know that the SN was not set.

Just an easy way to improve the process there ever the time optimation took place.