https://community.hpe.com/t5/server-management-systems/hp-sim-remote-support/m-p/5357031#M52895 <P>Hi,</P><P>&nbsp;</P><P>I have a question around the Remote Support Configuration and Services module in HP SIM.</P><P>&nbsp;</P><P>I have discovered and identified a few servers so far and some are showing up as being monitored and others not. The same with the results of a Basic Collection task (see attachment).</P><P>&nbsp;</P><P>My question is, what needs to be configured so that both the Monitoring and Basic Collection returns a Passed result?</P><P>&nbsp;</P><P>The sytems have SNMP configured to send traps to HP SIM. They are configured with the correct certificate and are also configured to trust by certificate. I don't know what conditions need to be met for them to be successful.</P><P>&nbsp;</P><P>Any help appreciated.</P><P>&nbsp;</P><P>Cheers,</P><P>Hanré</P> Mon, 10 Oct 2011 01:19:10 GMT HvR 2011-10-10T01:19:10Z https://community.hpe.com/t5/server-management-systems/hp-sim-remote-support/m-p/5357031#M52895 <P>Hi,</P><P>&nbsp;</P><P>I have a question around the Remote Support Configuration and Services module in HP SIM.</P><P>&nbsp;</P><P>I have discovered and identified a few servers so far and some are showing up as being monitored and others not. The same with the results of a Basic Collection task (see attachment).</P><P>&nbsp;</P><P>My question is, what needs to be configured so that both the Monitoring and Basic Collection returns a Passed result?</P><P>&nbsp;</P><P>The sytems have SNMP configured to send traps to HP SIM. They are configured with the correct certificate and are also configured to trust by certificate. I don't know what conditions need to be met for them to be successful.</P><P>&nbsp;</P><P>Any help appreciated.</P><P>&nbsp;</P><P>Cheers,</P><P>Hanré</P> Mon, 10 Oct 2011 01:19:10 GMT https://community.hpe.com/t5/server-management-systems/hp-sim-remote-support/m-p/5357031#M52895 HvR 2011-10-10T01:19:10Z