topic Re: Systems Insight Event ID 3 in Server Management - Systems Insight Manager

Systems Insight Event ID 3

AWo — Thu, 04 Mar 2010 09:01:39 GMT

SInce a few days I get the following event logged in W2K3 with Systems Insight Manager:

Source: HP Systems Insight Manager
Type: Error
Category: none
EVent ID: 3

"com.hp.mx.database.DbVerificationException: Problem initializing the database.
com.hp.mx.database.DbVerificationException: Authentication type should be host or dbms. We cannot initialize the database"

This occurs shortly after I start the Systems Insight Manager service and continues every few minutes.

Cheers
AWo

Re: Systems Insight Event ID 3

Pedro Ferreira - MESP — Thu, 11 Nov 2010 17:45:52 GMT

Hi everyone!

I'm having the exact same problem!

Can anybody help us, please?

Cheers

Re: Systems Insight Event ID 3

doublejae — Tue, 17 May 2011 19:27:37 GMT

I'm having the same error! Anyone find a solution?

Re: Systems Insight Event ID 3

Jens Jeckl — Thu, 08 Dec 2011 14:09:38 GMT

Hallo,

same issue at our Systems Insight Manager 6.3 since 4 weeks.

Also since then HP Systems Insight Manager shows no date on web interface until a service restart was made.

After service restart it comes up with orphan events.

Is there a solution or workaround in place?

Re: Systems Insight Event ID 3

ICS — Thu, 08 Dec 2011 16:31:04 GMT

Did the system cred change on the SIM server or SQL Server database change? Also were the permissions or rights on the account changed?

Re: Systems Insight Event ID 3

ICS — Thu, 08 Dec 2011 16:35:43 GMT

can you ping the database via name (fqdn) or instance?

Re: Systems Insight Event ID 3

Jens Jeckl — Fri, 09 Dec 2011 11:18:20 GMT

Database server and clusterresource is reachable via ping.

Following Errors occur in application event log again and again

HP Systems Insight Manager started.

2 entries fixed in TABLE noticeXMLData

Pass 1

ERROR: TABLE noticeXMLData KEY noticeId may contain 2 entrie(s) not in table notices KEY noticeId

HP Systems Insight Manager Service Started

HP Systems Insight Manager Service Stopped

Re: Systems Insight Event ID 3

Jens Jeckl — Fri, 09 Dec 2011 11:19:52 GMT

nothing has been changed on permissions

Re: Systems Insight Event ID 3

ICS — Fri, 09 Dec 2011 15:10:46 GMT

So what missing information are we missing? Was this DB restored or XML data imported or updated via select update statement? Have you performed a DBCC on the DB?

Re: Systems Insight Event ID 3

Jens Jeckl — Thu, 22 Dec 2011 09:12:02 GMT

As I remember nothing has been changed, restored or updated on system nor SQL-cluster. Maybe there was an Update within RSSWM which impacts HP Systems Insight Manager?

There are no entries available on left pane where browsing options has to be in place know as "System and Event Collections" nor on main pane.

Re: Systems Insight Event ID 3

Change_happens — Thu, 22 Dec 2011 10:11:16 GMT

can you attach mxdomainmgr.0.log from c:\program files\hp\systems insight manager\logs folder

Re: Systems Insight Event ID 3

Jens Jeckl — Thu, 22 Dec 2011 13:06:05 GMT

Sure,

here it is and many thanks

Re: Systems Insight Event ID 3

Change_happens — Tue, 03 Jan 2012 09:36:01 GMT

sorry i was out for vacations, so r u still seeing this issue?

in logs i dont see anything suspecting.. bye the way if you experience it again send the same log file again (mxdomainmgr.0.log is always latest log file) and there is one more log file winsnmpadapterXXX something like this.. attach that also.

let me know your time zone so we can see it fast. i m in india

Re: Systems Insight Event ID 3

Jens Jeckl — Tue, 10 Jan 2012 11:59:43 GMT

Hi,

I was in vacation too.

Yes, the problem still exists, please find attached requested log files.

My time zone is GMT+1

Re: Systems Insight Event ID 3

Jens Jeckl — Wed, 01 Feb 2012 08:34:50 GMT

Hi all,

is there any updates on this, HP Systems INsight Manager drives me crazy.

Re: Systems Insight Event ID 3

Darrin Rawls — Thu, 02 Feb 2012 21:45:11 GMT

Have you logged a support case already on this item? if not, can you and post the case #?

Have you looked at disk space, I'm assuming you have plenty of space on both your SIM server and the db server?

Re: Systems Insight Event ID 3

Jens Jeckl — Mon, 06 Feb 2012 09:16:14 GMT

Hallo,

no there is no support case logged for this.

I´ve checked hard disk drives on SIM and SQL-cluster there is more than 20 GB free space on each so I don´t think this will be the problem.

FYI

I have stopped HP VMM service on SIM, since than some errors are logged in Application Log but SIM is running whithout any blank frames in web interface.