https://community.hpe.com/t5/server-management-systems/deploy-problem-with-im-4-1/m-p/3364480#M5474 Hello, I have one problem with Insight manager, if I go to the menu "Deploy/Deploy Drivers,Firmwares and agents/Initial Proilant support pack install" i put the administrator username and password ans select form the repository the support pack, but when i click in "run now" the task fail with this error:<BR />EXCEPTION CLASS: com.hp.mx.exceptions.MxFailedAuthenticationException<BR />EXCEPTION: Authentication failed.<BR /><BR />If a go to the menu "Tools/command line Tools/Windows/netstat" and execute this command the error is the same, I tested with the command line ssh.exe the conection form the IM server to the server will be install the support pack and works fine.<BR /><BR /><BR />Can we help me?<BR /> Wed, 25 Aug 2004 05:55:24 GMT Axisdata 2004-08-25T05:55:24Z https://community.hpe.com/t5/server-management-systems/deploy-problem-with-im-4-1/m-p/3364480#M5474 Hello, I have one problem with Insight manager, if I go to the menu "Deploy/Deploy Drivers,Firmwares and agents/Initial Proilant support pack install" i put the administrator username and password ans select form the repository the support pack, but when i click in "run now" the task fail with this error:<BR />EXCEPTION CLASS: com.hp.mx.exceptions.MxFailedAuthenticationException<BR />EXCEPTION: Authentication failed.<BR /><BR />If a go to the menu "Tools/command line Tools/Windows/netstat" and execute this command the error is the same, I tested with the command line ssh.exe the conection form the IM server to the server will be install the support pack and works fine.<BR /><BR /><BR />Can we help me?<BR /> Wed, 25 Aug 2004 05:55:24 GMT https://community.hpe.com/t5/server-management-systems/deploy-problem-with-im-4-1/m-p/3364480#M5474 Axisdata 2004-08-25T05:55:24Z