Resolution for some Initial PSP - MxFailedAuthenticationException errors

Buzzy Winter — Wed, 25 Aug 2004 16:48:08 GMT

The documentation talks about an 'execute-as' account but doesn't go into detail about what this is or means, it's not very clear. In a windows world it's actually defaulted to the "Administrator" account.

In my domain, there is NO "Administrator" account as it has been renamed, for security reasons, via Windows 2000 Group Policy to something different.

It appears as though the initial Proliant System Pack will ONLY run with the 'execute-as' being 'Administrator' as it doesn't give the opportunity to change it (documentation says that some tasks you can, apparently not this one). Since I don't have an account called 'Administrator' the task always failed with the following:

EXCEPTION CLASS: com.hp.mx.exceptions.MxFailedAuthenticationException
EXCEPTION: Authentication failed.

To work around this I did the following:

Created an account on the server called 'Administrator', and added it to the Administrators group. It must be a member of this group or it will be unable to connect via SSH.

Login and out with the "new" Administrator account to create the local profile directory under c:\documents and settings.

Run the commands: (I was logged in with the account I installed HPSIM with)

mkpasswd -l -u administrator -p THEADMINISTRATORPASSWORD>>"C:\program Files\openssh\etc\passwd"

mxagentconfig -a -n CMSSERVERNAME -u administrator -p THEADMINISTRATORPASSWORD

You can verify by checking for a .ssh directory in the local profile of 'Administrator'. It should have some files in it.

Now the Initial PSP task should work fine.

This solved my issue.

Buzzy

topic Resolution for some Initial PSP - MxFailedAuthenticationException errors in Server Management - Systems Insight Manager

Resolution for some Initial PSP - MxFailedAuthenticationException errors