topic Re: UI timeout in Server Management - Systems Insight Manager

UI timeout

trvsco — Thu, 03 Jan 2013 02:40:43 GMT

Hello, on my ML 350G4p (running Windows SBS 2003 Std Ed) HP System Managment Homepage get in error... I see log and I read:

MAJOR 11/12/2010 12:44:32 PM
UI Webapps Loading Timeout -- Nav Load Time: 120s [Webapp-List: HP Insight Diagnostics;hpwbem;WBEMNetwork;WBEMServer;WBEMStorage;vcagent]

Ever the same error. I have install PSP 8.60.
Anyone know this error (and maybe resolve this?)

P.S. This thread has been moved from ITRC server mgmt (Insight Manager 7) Forum to ITRC HP Systems Insight Manager Forum - HP Forums Moderator

Re: UI timeout

pkrai — Mon, 15 Nov 2010 05:44:46 GMT

It just indicates that some of the available webapps (listed there) are causing this timeout i.e. taking exceptionally more time.

You can either increase UI timeout in SMH (Settings -> SMH -> Security -> Timeouts) or disable problematic webapp(s) by just moving the corresponding XML file from hp\hpsmh\webapp folder to some other location & restarting SMH service.

Thanks.

Re: UI timeout

trvsco — Wed, 17 Nov 2010 10:55:14 GMT

Hello, done the moving under another folder of all XML WebApp's files.
The changing of UI timeout don't take effect.
So now I try to open the SMH page, but..
1) I see now I don't have any agent on system
2) Under SMH settings I can't see any kind of source selection..

I restart service, nothing happen.
I restart server, IDEM...

What else now?

Re: UI timeout

pkrai — Wed, 17 Nov 2010 11:15:44 GMT

That was just a diagnostic step to narrow down to the webapp(s), which is causing timeout. The solution can be either / all of the following:

- increase the UI timeout (in SMH)
- change the data source from / to SNMP

Thanks.

Re: UI timeout

trvsco — Fri, 19 Nov 2010 10:53:14 GMT

How many ways have to change data source? In SMH I can't see source selection.