https://community.hpe.com/t5/server-management-systems/compaq-proliant-5500-not-recognized-by-sim/m-p/3384218#M55766 It sounds like you don't have SNMP set up properly. Wed, 22 Sep 2004 12:46:12 GMT David Claypool 2004-09-22T12:46:12Z https://community.hpe.com/t5/server-management-systems/compaq-proliant-5500-not-recognized-by-sim/m-p/3384217#M55765 <P>I 've installed PSP 6.31 on old Compaq Proliant 5500 with NT4 with two problems:<BR />1) System Management display a "unknown model" (Survey Utility recognized, instead, correctly the System components)<BR />2) VCA returned this error: The Version Control Agent encountered an error while obtaining the software and firmware inventory<BR /><BR />Any ideas ?</P> <P>&nbsp;</P> <P>P.S.This thread has been moved from &nbsp;ITRC server mgmt (Insight Manager 7) Forum to ITRC HP Systems Insight Manager Forum- HP Forums Moderator</P> Thu, 03 Jan 2013 03:41:28 GMT https://community.hpe.com/t5/server-management-systems/compaq-proliant-5500-not-recognized-by-sim/m-p/3384217#M55765 Fab_3 2013-01-03T03:41:28Z https://community.hpe.com/t5/server-management-systems/compaq-proliant-5500-not-recognized-by-sim/m-p/3384218#M55766 It sounds like you don't have SNMP set up properly. Wed, 22 Sep 2004 12:46:12 GMT https://community.hpe.com/t5/server-management-systems/compaq-proliant-5500-not-recognized-by-sim/m-p/3384218#M55766 David Claypool 2004-09-22T12:46:12Z