topic Re: snmp traps fail in Server Management - Systems Insight Manager

snmp traps fail

DigiDoc TechAdmin — Tue, 19 Feb 2013 02:25:12 GMT

hpsim 6.2

Hello all.

I have the entries below in my mxdomainmgr.0.log
when snmp traps should get through.
The snmp trap service is running.
Does anyone know what this error means and how i can fix these traps getting through?
Other v1 traps work ok.

Regards,
Hoyte Swager

13 Feb 16:31:21,782 ERROR [STDERR] Feb 13,2011 4:31:21 PM com.hp.ov.nms.trapd.TrapHandler run
WARNING: exception in ConvertV2toV1 when parsing trap data. For input string: "No sendmail process running"
13 Feb 16:31:21,782 INFO [HPSIM_DEBUG] [Panic Logger-0] (ConstructionWrapper:TrapRequester) Trap service not functioning, enable or
start it
13 Feb 16:31:21,782 ERROR [STDERR] Feb 13, 2011 4:31:21 PM com.hp.ov.nms.trapd.TrapHandler run
WARNING: exception in ConvertV2toV1 when parsing trap data. For input string: "No httpd process running"
13 Feb 16:31:21,782 INFO [HPSIM_DEBUG] [Panic Logger-0] (ConstructionWrapper:TrapRequester) Trap service not functioning, enable or
start it
13 Feb 16:44:51,116 INFO [HPSIM_DEBUG] [Panic Logger-0] (ConstructionWrapper:ClearEvents) update alert ID 2,775 XML is null
13 Feb 16:44:51,116 INFO [HPSIM_DEBUG] [Panic Logger-0] (ConstructionWrapper:ClearEvents) update event-converted ID 2,775 XML is nu
ll
13 Feb 16:44:51,194 INFO [HPSIM_DEBUG] [Panic Logger-0] (ConstructionWrapper:ClearEvents) update alert ID 2,787 XML is null
13 Feb 16:44:51,194 INFO [HPSIM_DEBUG] [Panic Logger-0] (ConstructionWrapper:ClearEvents) update event-converted ID 2,787 XML is nu
ll

P.S.This thread has been moved from Insight Remote Support>general to ITRC HP Systems Insight Manager Forum- HP Forums Moderator

Re: snmp traps fail

BPE — Sun, 13 Feb 2011 19:43:26 GMT

Could it be that your server is also or was once a HP NNM server? In this case the trap handler is replaced with a HP NNM version.

I would enable unregistered events in the event filter menu. "No send mail process running" could indicate that an older insight agents could be the source of the trap.

Re: snmp traps fail

DigiDoc TechAdmin — Sun, 13 Feb 2011 19:58:22 GMT

Thank you for the quick answer.
This is however a newly installed proliant server with a fresh install of only hpsim, so no hp nnm.
The trap comes from the net-snmp disman-event-mib when defaultMonitors is set to yes on linux hosts running net-snmp.
Somehow the error seems to indicate something is going wrong with the conversion of v2 trap to v1?
Regards,
Hoyte Swager

Re: snmp traps fail

Richard Munn — Fri, 24 Feb 2012 08:15:17 GMT

I am seeing the same problem on HPSIM V6.3 (Hotfix Jun 2011).

The input string is simply " ".

The devices it is comming from does send V2 traps (whatever they are) and do not get through. There are 3 of these devices and all do the same.

All other systems (many) sending V1 traps are fine.