topic Re: SIM Unmanaged Servers in Server Management - Systems Insight Manager

SIM Unmanaged Servers

Stephen Rooney_4 — Thu, 02 Sep 2004 11:02:42 GMT

Hi Folks,
I have recently applied SP1 to SIM and all my servers are now coming up as unmanaged. Before the SP they were being recognised as there exact model numbers.

I have tried installing the new management agents and I have reset up the trust by certificate.

Anybody shed any light on the issue

Stephen

Re: SIM Unmanaged Servers

David Claypool — Thu, 02 Sep 2004 11:51:19 GMT

Can you be more specific? There is no SP1.

Re: SIM Unmanaged Servers

Stephen Rooney_4 — Thu, 02 Sep 2004 11:54:34 GMT

Ok the update from HP to reslove the issue with the latest Microsoft patch.

Stephen

Re: SIM Unmanaged Servers

Mark Liedtke — Thu, 02 Sep 2004 15:13:25 GMT

What patch?

Re: SIM Unmanaged Servers

Rob Buxton — Thu, 02 Sep 2004 17:54:48 GMT

Stephen,
The HPSIM Patch should not have changed any connectivity.
Unmanaged indicates that it can ping the device buth there's no ability to interrogate the device.
Check SNMP Settings on the target devices. Especially if they're W2003 that they are either allowing all SNMP Hosts or that you've entered the IP Address for Localhost and the HPSIM Server.

As to another poster, MS04-025 broke HPSIM, HP have posted a patch available via the HPSIM Web Pages to address the problem.