topic Re: SIM 4.1 connection problem in Server Management - Systems Insight Manager

SIM 4.1 connection problem

Yasin_1 — Mon, 06 Sep 2004 06:43:09 GMT

friends,

SIM 4.1 doesn't working properly. when i want to connect SIM 4.1 with my browser i see a error on the browser screen. "Page can not be displayed" then i run a bat file under the c:\Program Files\HP\Systems Insight Manager\sim.bat SIM is working properly.
before run the sim.bat i am looking cpu usage its normal %2-3
after the run sim.bat file CPU usage is going to %100 and adding in the task manager new files. example mxdomainmgr.exe,mxinventory.exe,mxdtf.exe and mxagent.exe etc.

sould i run the sim.bat file when my connection cut?
i think should be a solution.
thanks,

Re: SIM 4.1 connection problem

Joel Rubenstein — Tue, 07 Sep 2004 08:42:17 GMT

If you are running SIM on Windows 2003 you should check for the existence of a file named c:\program or d:\program. If this file exists then the "HP Systems Insight Manager" service will not start properly.

In your Windows application event log you will see messages like

Windows application event log is filled with errors

The description for Event ID ( 1 ) in Source ( HP Systems Insight Manager ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Could not restart MxDomainManager.

The solution is to delete the 0 byte files named "program"

Re: SIM 4.1 connection problem

Yasin_1 — Mon, 13 Sep 2004 08:23:03 GMT

joel,

i am running SIM on W2K3 but i couldn't find file named c:\program or d:\program.
When i look the services HP System insight manager service is working properly.

App log :
The description for Event ID ( 0 ) in Source ( sshd ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: sshd : PID 61156 : fatal: Timeout before authentication for MY SIM SERVER IP ADDRESS

is it interest in openssh? lately i installed latest version openssh. My SIM connection still cutting.i cann't use SIM 4.1 properly.

how can fix the problem.
thanks.

Re: SIM 4.1 connection problem

Joel Rubenstein — Mon, 13 Sep 2004 13:41:07 GMT

Yasin,

If you startup SIM using sim.bat instead of the "HP Systems Insight Manager" service are you then able to login to SIM?

Re: SIM 4.1 connection problem

Yasin_1 — Tue, 14 Sep 2004 02:03:00 GMT

joel,

i cann't login to SIM unless i run sim.bat file.
browser getting error message "the page can not the displayed" logon page doesn't come to the browser. and then when i run sim.bat i can login to SIM and i can work properly. and HP system insight manager service still start position. i think it doesn't look like HP SIM service. because i tried to restart HP SIM service and nothing. after run sim.bat file my CPU is going to %100 and adding new files in the task manager.example xdomainmgr.exe, xinventory.exe, mxdtf.exe and mxagent.exe etc.
before run sim.bat file i cann't see these files in the task manager and CPU position is normal between %2 and %5.
this problem occurs per a week at least(connection losing)
thanks,

Re: SIM 4.1 connection problem

Joel Rubenstein — Tue, 14 Sep 2004 08:59:50 GMT

Yasin,

I would suggest you open a call with your local support center for further assistance in troubleshooting this problem.

Re: SIM 4.1 connection problem

AJ Paisley — Wed, 13 Apr 2005 18:18:51 GMT

I am having the same issue here. When I close the DOS windows everything stops working but if I leave them open I can get to everything.