topic Re: Discovery issues in Server Management - Systems Insight Manager

Discovery issues

ocoton — Mon, 23 Sep 2013 04:05:36 GMT

I am having issues discovering some servers in SIM 7.1, I get the following msg, all the SNMP settings are correct, any help would be much appreciated

********* Significant issues and overall target discovery/identification
          status:
Major:    The system cannot be identified properly for HP SIM to manage;
          unable to get one or more of the following: model, serial number or
          unique identifier (UUID). For management processors, verify the
          system is running the latest firmware. For Linux based operating
          systems, you must have dmidecode installed, enable the
          PermitRootLogin and PasswordAuthentication in sshd, and use root
          sign-in credential. For HP-UX, verify the sign-in credential. For
          Windows, check if WMIMapper is configured correctly on the CMS and
          verify the sign-in credential.

Re: Discovery issues

Bendom — Mon, 23 Sep 2013 09:33:19 GMT

Hi looks like there is something wrong with your system creditials. You can chcek it in Options > Security > Creditials > Global or System Creditials (it depends on which one you are using).

BR,

Martin

Re: Discovery issues

Andrew_Haak — Sat, 28 Sep 2013 19:55:59 GMT

Hello

Can you paste the complete log, i don't see the snmp entry. Do you also use wbem ?

Check which management protocols are listed in sim when you click on the node.

Most servers would have smh2.0, snmp and wbem. The protocols tell you which protocols are discovered during identification.

Kind regards,

Andrew

Re: Discovery issues

mGokul — Mon, 30 Sep 2013 01:00:44 GMT

1. Are you trying to scan Windows or linux or unix machines?

2. If you are using Linux, user account should have root privilleges, to run dmidecode. su to the account, which you are using to scan the machine and try dmidecode.

Re: Discovery issues

J_N_Rhodes — Mon, 21 Oct 2013 09:24:47 GMT

Please paste the complete Discovery task result...with this info. its a bit challanging to isolate the root cause...

Regards