topic Re: Version Control Repository Manager 7.2.2 eats up all memory in Server Management - Systems Insight Manager

Version Control Repository Manager 7.2.2 eats up all memory

Leo Plewa — Mon, 09 Dec 2013 10:04:13 GMT

Hello,

after upgrading three sim servers to the latest 7.2.2 also the VCRM was updated to this version.

The SIM servers are virtual machines with 16 GB memory and 4 cpu running on Windows 2008 R2 SP1.

Two are running with a local sql installation because of less clients.

One has a remote sql DB.

Now on all three servers we see extremly memory usage for the VCRM, which was not observed with the older version 7.2.0.

The memory usage goes up to 15 GB memory, in conjunction with the mxdoaminmgr with about 1,8 GB memory absolute slow down of the server.

We are receiving such events:

Log Name: System

Source: Microsoft-Windows-Resource-Exhaustion-Detector

Date: 09.12.2013 10:20:20

Event ID: 2004

Task Category: Resource Exhaustion Diagnosis Events

Level: Warning

Keywords: Events related to exhaustion of system commit limit (virtual memory).

User: SYSTEM

Computer: sim-server

Description:

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: cpqsrhmo.exe (1228) consumed 15086669824 bytes, mxdomainmgr.exe (3084) consumed 1800044544 bytes, and mxdtf.exe (1500) consumed 219762688 bytes.

Because this behaviour is on three servers since the upgrade i fear we have a bug in the VCRM 7.2.2.

Restarting the VCRM takes also a tremendous time to finish.

What could be the reason for that?

Re: Version Control Repository Manager 7.2.2 eats up all memory

Jürgen Büchs — Fri, 14 Feb 2014 08:05:10 GMT

We are running Version 7.3.0 with the same issue.
Environment also VM with 2008R2 SP1, 16 GB memory, 4 CPUs

Re: Version Control Repository Manager 7.2.2 eats up all memory

DevilRay — Sat, 22 Mar 2014 23:00:53 GMT

Did anyone found how to fix this issue ?. I also have same issue and running 7.3

Re: Version Control Repository Manager 7.2.2 eats up all memory

Jürgen Büchs — Wed, 21 May 2014 00:16:53 GMT

I've got the same problem with version 7.3.2 on a machine with 16 GB memory and 4 CPUs running Windows 2008 R2.

Re: Version Control Repository Manager 7.2.2 eats up all memory

RemiO — Mon, 02 Jun 2014 12:57:41 GMT

Hello,

I've got the same problem with version 7.3.0, installed patchs 001 to 011, on a machine with 20 GB memory and 4 CPUs, running Windows Server 2008 Standard x64 SP2 (VM).

Re: Version Control Repository Manager 7.2.2 eats up all memory

Yuanming29 — Mon, 21 Jul 2014 08:32:23 GMT

We are running Version 7.3.4 with the same issue.
Environment is physical server with 2008R2 SP1, 12 GB memory, 4 CPUs

Re: Version Control Repository Manager 7.2.2 eats up all memory

Andrew_Haak — Mon, 21 Jul 2014 08:42:20 GMT

Hello,

Do you have the automatic download enabled? How many SPP's do you have loaded? I 've used the VCRM for many years and never had this problem. So perhaps it's that you have a lot of files in the VCRM, i use no more than 3 baselines.

My setup uses about 8 to 9 Gb max on a 12 Gb machine. You could try to disable the autodownload cleanup the directory and only unpack the SPP's you need in the VCRM directory. See how the memory usage evolves.

Re: Version Control Repository Manager 7.2.2 eats up all memory

Pacool68 — Thu, 04 Sep 2014 14:35:48 GMT

Hi,

I add the same issue with the VCRM (7.3.3) in windows 2012, and install the latest version 7.3.4, (Component: cp023741.exe) which solved the issue immediately.

Accessible on HP site: VCRM: Version:7.3.4.0 (20 Jun 2014) Fixes

Have fun the hunting season is open...

Pascal

Re: Version Control Repository Manager 7.2.2 eats up all memory

Kostantin Pavlidis — Thu, 04 Dec 2014 11:35:23 GMT

Sorry, but I cannot agree. We tried with VCRM 7.3.4 on all of our VCRMs (we have tried to split the load per region) and VCRM eats up all memory "just fine" on all of them (all HP Proliant DL360 G7 servers with Win2k8R2 and 8 or 16GB of RAM and 1or 2 Quadcore Intel CPUs)...unacceptable from my perspective.

In the end, we considered that VCRM is causing much more troubles than solving issues, so we decided to disable/ uninstall it. We are changing our policy to not installing any SPP components, unless absolutely necessary.

Re: Version Control Repository Manager 7.2.2 eats up all memory

Andrew_Haak — Thu, 04 Dec 2014 20:15:17 GMT

We had the same problem when updating the VCRM the server memory is Eten up. The only thing that helped was reboot of the SIM server. That fixed it for us. If i don't reboot the System Management Homepage service Ests all of my 12 gb of memory.

Re: Version Control Repository Manager 7.2.2 eats up all memory

Darren-Toll — Tue, 23 Dec 2014 21:17:30 GMT

Hi All,

It seems from the amount of posts that the system using Windows 2012 doesn't have problems anymore but anything earlier than that does.

I'm using Windows 2008 R2 Enterprise and using Repository version 7.4.0.0, the same thing for me, using all the memory it can.

I was having the same issue with the previous versions of Repository from v 7.2.2 onwards, but before that around v 7.2.0, it didnt do the same thing. I dont want to go backwards to fix this issue.

I noticed Pascal had an issue on Windows 2012 then upgrading fixed this issue, just wondering if anyone else using Windows 2012 is having the same issue or an upgrade fixed it ?

Does anyone have a solution at all ?

Cheers Darren.

Re: Version Control Repository Manager 7.2.2 eats up all memory

Darren-Toll — Tue, 23 Dec 2014 21:29:36 GMT

Just to add further details, we have 3 HP SIM Repositories running, 1 of then has HP SIM installed on it and this is the one using all the memory.

Repository 1 - Version 7.4.0.0, HP SIM installed as well version 7.3.0.0, Physical host with Windows 2008 R2 Enterprise, 16 GB memory installed, using 15.6 GB of memory.

Repository 2 - Version 7.3.0.0, doesn't have HP SIM installed, VM with Windows 2012 R2 Standard, 8 GB memory allocated, using 2.1 Gb only.

Repository 3 - Version 7.1.0.910, doesn't have HP SIM installed, VM with Windows 2008 R2 Standard, 4 GB memory allocated, using 1.78 Gb only.

Maybe I should separate the Repository from the SIM application for Repository 1 ?

Darren.

Re: Version Control Repository Manager 7.2.2 eats up all memory

Andrew_Haak — Wed, 24 Dec 2014 06:48:48 GMT

I also have a Windows 2008 R2 setup, when SPP'S where added the memory grew untill all memory is eaten up. If I reboot the problem stays resolved untill the next SPP upload, then i have to reboot. Not sure if the SMH or VCRM is the problem.

Re: Version Control Repository Manager 7.2.2 eats up all memory

RussF — Fri, 13 Feb 2015 20:10:14 GMT

I found a solution to this. I'm running HP-SIM 7,3 update 2 on a windows 2008 R2 VM, 2 cores, 8 GB of RAM. I found by running VCRM under a userid instead of localsystem appears to have resolv/////ed my issue.

Re: Version Control Repository Manager 7.2.2 eats up all memory

JAVIER DEL PINO — Fri, 20 Feb 2015 11:22:08 GMT

Hello,

@RussF wrote:
I found a solution to this. I'm running HP-SIM 7,3 update 2 on a windows 2008 R2 VM, 2 cores, 8 GB of RAM. I found by running VCRM under a userid instead of localsystem appears to have resolv/////ed my issue.

I'm running VCRM 7.4.0 with a domain administrator user account in a Windows 2008R2 Enterprise server 8 cores and 64GB ram and cpqsrhmo.exe eats up all memory available as well.

HP SIM 7.4.0 is running in the same server.

It's not posible for us to have less than 3 baselines we can't update software as quick as HP recommend. Our servers are ruunning 24 hours a day and to update firmware and drivers means stop everything several hours and we can't afford that.

If anybody have a solution please send a msg.

Thanks.

Re: Version Control Repository Manager 7.2.2 eats up all memory

Andrew_Haak — Fri, 20 Feb 2015 11:38:02 GMT

Hello,

If you restart the server running the VCRM (does not need to be the SIm server) does that solve the memory leak ? That worked for me. Update the baseline reboot and all worked OK !

Re: Version Control Repository Manager 7.2.2 eats up all memory

JAVIER DEL PINO — Fri, 20 Feb 2015 14:18:45 GMT

@Andrew_Haak wrote:
Hello,

If you restart the server running the VCRM (does not need to be the SIm server) does that solve the memory leak ? That worked for me. Update the baseline reboot and all worked OK !

Andrew,

Thanks for your answer, but which baseline do you refer to?

Best regards,

Javier

Re: Version Control Repository Manager 7.2.2 eats up all memory

Andrew_Haak — Fri, 20 Feb 2015 14:32:49 GMT

Hello there,

The baselines are SPPs and PSPs i've uploaded into the VCRM. The indexing seems to keep eating the memory of the server. When the SPPs and PSPs are uploaded i wait till the logging shows it's finished. Then i reboot the server where the VCRM is installed.(can be the SIM, but does not need to be)

Re: Version Control Repository Manager 7.2.2 eats up all memory

JAVIER DEL PINO — Fri, 20 Feb 2015 14:46:56 GMT

@Andrew_Haak wrote:
Hello there,

The baselines are SPPs and PSPs i've uploaded into the VCRM. The indexing seems to keep eating the memory of the server. When the SPPs and PSPs are uploaded i wait till the logging shows it's finished. Then i reboot the server where the VCRM is installed.(can be the SIM, but does not need to be)

Thanks andrew,

But I haven't uploaded any baseline since long ago.

The last SPP uploaded is 2014.09.0 and apparently is OK.

Best regards,

Javier

Re: Version Control Repository Manager 7.2.2 eats up all memory

Andrew_Haak — Fri, 20 Feb 2015 15:08:03 GMT

That's strange since i am running the exact same versions exept for the admin rights in the service.

Why do you have admin rights filled in for the service ??