topic Re: SMH silent install problem in Server Management - Systems Insight Manager

SMH silent install problem

smamm — Fri, 02 May 2014 20:06:58 GMT

I've run into a problem when trying to install SMH via the "silent install" option on Windows 2008 servers.

I've already created the answer file (setup.iss) and execute from a command prompt (lauched as administrator):

setup.exe /s /f1setup.iss (where setup.iss is located in the same directory as the setup file).

Nothing happens. An hour glass flashes briefly, then . . . nothing. No install, and more importantly, nothing's logging anywhere that indicates what's going on. The same problem occurs if I include full paths in the above install line.

The smh_installer log that generates on the root of the system drive has NOTHING in it for today's date (it was already present from a previous install a couple of months ago). The Windows application and system log have nothing for the time stamps when the install was initiated.

If I simply initiate the installer from outside of the command line and install the via the GUI, it works fine. It's not a downgrade or same version install, as I'm going from 7.3.1.4 to 7.3.2.1

I haven't been able to track down any information about SMH's setup.exe command line parameters on the web.

Any ideas?

Re: SMH silent install problem

smamm — Fri, 02 May 2014 20:17:37 GMT

So . . .

All documentation points to running the install with "setup.exe", which does indeed exist when you extract the files.

I noticed that there's also an "smhsetup.exe" in there too. When I run with the install with THAT instance, it works.

Something so excruciatingly simple, yet lousy documentation sends you down the wrong path.

Re: SMH silent install problem

track — Fri, 09 May 2014 06:47:55 GMT

U need to exctract the component Cpxx.exe to get the setup.exe file ..

the silent upgrade using the command setup.exe /s \f1 setup.iss worked on my windows box