Issues with VCRM and VCA

prox — Wed, 30 Jul 2014 12:51:20 GMT

Hi all,

I recently posted about issues with uploading the SPP to my VCRM and I managed to fix that now.

All my SPPs are recognized in VCRM.

All the SPPs are also visible on Insight Control.

There are 2 issues though.

1st one is that when I log in to SMH it shows the question mark next to VCRM w/o known reason.

2nd issue is that none of the VCAs can see those SPPs and what I get is "no selection" when trying to configure the VCA.

Would anyone know how to fix these issues, please?

I appreciate any help on this.

My setup:

HP SIM 7.3.0

HP VCRM 7.3.4.0

HP SMH 7.3.3

Regards,
- prox

Re: Issues with VCRM and VCA

prox — Thu, 31 Jul 2014 10:14:42 GMT

I have resolved my issues now.

If anyone would be interested with the solution:

I simply installed all available updates on my HP SIM.

After installing all updates both issues are gone.