topic Re: Problem installing SSH client in Server Management - Systems Insight Manager

Problem installing SSH client

ALgon — Sun, 13 Jul 2014 16:57:05 GMT

Hi,

Running SIM 7.2 Windows 2012R2

Clients are mostly Window based.

I'm trying to install SSH on my target machines so I can use some of the other available tools from the CMS server. I'm trying to deploy it to one of my target systems from my CMS using the deploy option and install Open SSH.

It keeps failing with the following error:

Failure

Ensure HP Smart Update Manager (hpsum.exe) isn't running on the CMS. If it is, stop it and run the task again.

Any ideas?

Thanks

Re: Problem installing SSH client

MMelo — Fri, 01 Aug 2014 11:36:18 GMT

Hi, I'm facing the same problem. Do you know the resolution?

Thanks,

Melo.

Re: Problem installing SSH client

Andrew_Haak — Mon, 04 Aug 2014 16:32:31 GMT

Hello,

Are both setups 7.2 versions of SIM? Are there hotfixes installed on the 7.2 installation?

To be specific patch patch 26 downgrade HP SUM or patch 35.

Re: Problem installing SSH client

Andrew_Haak — Thu, 07 Aug 2014 06:26:15 GMT

Hello,

Just for testing i tried to install the SSH client, see the log :

////////////////////////////////////////////////////////////////////////////////
// HP Smart Update Manager for Target 145.119.176.103 Started: do aug 7 2014 08:13:45
////////////////////////////////////////////////////////////////////////////////

====== HP Smart Update Manager Installation Log ======
===========================================================================
Source:          CP017273.EXE
Version:         1008.1.0.0
Log Date:        7-8-2014 8:18:08

Log Session Start...

Executing setup utility - cpqsetup.exe...

---------------------------------------------------------------------------
Setup Session Beginning   7-8-2014 - 8:18:09
---------------------------------------------------------------------------
Command Line Parameters Given: /silent
Name:            OpenSSH Services 5.9p1-1
New Version:     1.7.11

Determining component installation state...

The software is installed and up to date. The installation process does not need to continue. However, you may still install the software.

- /force must be specified on the command-line to enable installation
Installation will not continue.
No operation was performed.

No operation was carried out.
---------------------------------------------------------------------------
End Session
---------------------------------------------------------------------------
Setup utility completed.

So that worked fine, the source SIm is Windows 2008 R2 destination is also Windows 2008 R2 both firewalls are disabled and UAC is also disabled. SIM is 7.2 with all hotfixes .

Re: Problem installing SSH client

Jens-Krogh — Wed, 15 Oct 2014 14:15:53 GMT

I get the same error.
I do not want to know how to install an SSH client.
I use today newest version (7.4) and get the same error.
I want to know why I get the error: "Failure: the Ensure HP Smart Update Manager (hpsum.exe) is not running on the CMS. If it is, stop it and run the task again."
The error also comes if I choose "manage Software / Firmware Baseline" to a server.
Any ideas?