topic Re: System Management Homepage is blank in Server Management - Systems Insight Manager

System Management Homepage is blank

BeteNoir — Tue, 13 Apr 2010 17:07:43 GMT

Fresh install of Proliant ML150 G6 running Windows SBS 2008. SMH just says Overall Status Summary-no items. Not so helpful. Somewhat worrying it also says System Model-unknown, Management Processor-none.

Any ideas what is going wrong here? Please be gentle with your answers as I have to confess to being a beginner. That being said, even I know this doesn't look right.

Thanks!

Re: System Management Homepage is blank

Gladiator — Wed, 14 Apr 2010 07:16:40 GMT

Hi,

For agents to be displayed properly, you need to install the whole psp.
Have you installed the wholr psp.
If yes, have you configured Snmp.

Try configuring smh and then restarting. This will populate the smh homepage with data.

Regards
Sinto

Re: System Management Homepage is blank

Gayathri Mohan — Tue, 06 Jul 2010 09:43:23 GMT

Hi,

You can also install HP WBEM Providers. This is a optional component, which you can select during the PSP installation. HP WBEM Providers will also list server management data in system managemet home page.

Thanks,
Gayathri

Re: System Management Homepage is blank

CorbettEnders — Thu, 28 May 2015 17:35:50 GMT

If the SMH page is not showing details for your server, you likely have to set the SNMP community name.

Open your services, locate the SNMP Service. Double click to open it. Select the Security Tab. Under "Accepted Community Names" it is likely blank. Click "add". With ReadOnly access enter community name "public". Click Add and then OK to close the windows. Then reboot and SMH should be OK.

As suggested in the comments below, you only need to restart the SNMP service and possibly the HP System Management Homepage services, not the whole server.

Re: System Management Homepage is blank

JMarshall — Tue, 15 Nov 2011 03:28:25 GMT

Brilliant, thanks!

Re: System Management Homepage is blank

Ben J — Tue, 09 Oct 2012 03:40:49 GMT

@CorbettEnders wrote:
If the SMH page is not showing details for your server, you likely have to set the SNMP community name.

Open your services, locate the SNMP Service. Double click to open it. Select the Security Tab. Under "Accepted Community Names" it is likely blank. Click "add". With ReadOnly access enter community name "public". Click Add and then OK to close the windows. Then reboot and SMH should be OK.

Thanks this worked! I found restarting the SNMP services (and the associated services in the Restart other services popup window) was enough to start populating without a reboot of the server.

Re: System Management Homepage is blank

JimFA — Wed, 30 Jan 2013 15:49:50 GMT

You can actually just restart the SNMP service once you reconfigure it. Note: this will also restart the HP Insight related services, which does not appear to harm anything (i.e. it won't force you to restart the server).

I did not have SNMP service enabled, so that had to be installed as a server feature (Windows 2008) using the MS System Management interface.

I followed the advice on setting up the public read only community name by double clicking the SNMP Service entry in the 'Services.msc' control panel. I then restarted the SNMP service rather than Windows itself, and after restarting the dependent HP insight services, the HP System Management Homepage correctly displayed the system model and the status of the various components.

Re: System Management Homepage is blank

runalongrh — Wed, 06 Aug 2014 17:30:04 GMT

You don't need to reboot - Only restart the SNMP service.

Re: System Management Homepage is blank

SureshNayak — Wed, 01 Apr 2015 02:11:58 GMT

Thanks a lot CorbettEnders, this saved my day - You are the star.

Re: System Management Homepage is blank

joshcc83 — Fri, 13 Nov 2020 12:06:52 GMT

For Linux Installers using Centos 7 use the following link... https://www.centos.org/forums/viewtopic.php?t=55506

Step 3 is where the magic happens.... If you do not configure the SNMP then your page may be blank

NOTE: step 3 didn't work for me. - if this happens to you try the following command... /sbin/hpsnmpconfig

if it doesn't work try running it from the following path /opt/hp/hpsmh/sbin

Assuming this is a new install and you have not yet configured SNMP it is easiest to answer No to the first question 'do you want to use an existing configuration file'. Follow the configuration questions through to the end and a new file will be created.

Then proceed to setup SNMP... if you are super new to this then do the following.

1. copy and paste... the below config at the top of the snmpd.config file and save - btw it's in /etc/snmp

rwcommunity private 127.0.0.1
rocommunity public 127.0.0.1
rwcommunity private <IP_SIM_Server>
rocommunity public <IP_SIM_Server>
trapcommunity public
trapsink <IP_SIM_Server> public

2. run /sbin/hpsnmpconfig

3. Type n for no....

NOTE: you will see the following info.

You will now be asked a series of SNMP configuration questions. How you answer

these question will affect the way SNMP behaves. Configuring SNMP could have
security implications on your system. If you are not sure how to answer a
question, you can abort by pressing <Ctrl-c> and no changes will be made to
your SNMP configuration.

Localhost SNMP Read/Write community strings are already known.
Do you wish to change it (y/n) (Blank is n): n

Localhost SNMP Read Only community strings are already known.
Do you wish to change it (y/n) (Blank is n): n

SNMP Read/Write community strings are already set to
rwcommunity private <IP_SIM_Server>
Do you wish to change them (y/n) (Blank is n): n

SNMP Read Only community strings are already set to
rocommunity public <IP_SIM_Server>
Do you wish to change them (y/n) (Blank is n): n

The SNMP trap community strings are set up like this:
trapcommunity public
Do you wish to change this (y/n) (Blank is n): n

Trap sinks are set up like this:
trapsink <IP_SIM_Server> public
Do you wish to change this (y/n) (Blank is n): n

The system contact is set to
syscontact Root <root@localhost> (configure /etc/snmp/snmp.local.conf)
Do you wish to change it (y/n) (Blank is n): n

The system location is set to
syslocation Unknown (edit /etc/snmp/snmpd.conf)
Do you wish to change it (y/n) (Blank is n): n

==============================================================================
NOTE: New snmpd.conf entries were added to the top of /etc/snmp/snmpd.conf
==============================================================================
snmpd is started

you can also restart the snmpd service if you like just to make sure when you refresh you are good.

Your SNMP.config file should look something like this - once finished

# Following entries were added by HPE Insight Management Agents at
# Tue Oct 18 04:27:37 UTC 2016
dlmod cmaX /usr/lib64/libcmaX64.so
rwcommunity private 127.0.0.1
rocommunity public 127.0.0.1
rwcommunity private <IP_SIM_Server>
rocommunity public <IP_SIM_Server>
trapcommunity public
trapsink <IP_SIM_Server> public
syscontact Root <root@localhost> (configure /etc/snmp/snmp.local.conf)
syslocation Unknown (edit /etc/snmp/snmpd.conf)

# ---------------------- END --------------------

Another reference:

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c00223285

[Note: broken link updated/removed by Mod]

Re: System Management Homepage is blank

cmarciales — Mon, 22 Oct 2018 20:41:15 GMT

Yo instalé esta aplicación

y luego corri el SMH HPE y levantó todo.

Re: System Management Homepage is blank

Ashwini1 — Thu, 01 Oct 2020 10:23:15 GMT

Hi,

I am trying to configure HPE SMH on SLES 12.5 but homepage is blank. In installation guide of SMH , SLES 12.5 is not mentioned under supporting OS. So that means it doesn't support sles12.5, right.

Re: System Management Homepage is blank

techin — Sun, 04 Oct 2020 13:04:26 GMT

@Ashwini1 , I think you should consider creating a new topic instead to get a response. This is a very old topic