topic Re: unable to install CIM 4.1 on windows server 2003 in Server Management - Systems Insight Manager

unable to install CIM 4.1 on windows server 2003

Jesper Johansen — Wed, 15 Sep 2004 03:50:22 GMT

Hi,

I have a problem installing CIM 4.1 on windows server 2003. When i try to install it I get the follwing error "HP Systems Insight Manager Installer requires Microsoft Data Acces Components (MDAC) 2.7 Service Pack 1 or greater to be installed"

Windows 2003 server runs MDAC 2.8 from birth and cant be downgraded. So if anyone have a solution i would be greatfull.

regards

Jesper

Re: unable to install CIM 4.1 on windows server 2003

David Claypool — Wed, 15 Sep 2004 09:52:41 GMT

I've done it dozens of times without a problem. Are there any special policies or security configurations present that may be confusing the installer?

Re: unable to install CIM 4.1 on windows server 2003

Alex A. Kibkalo — Mon, 04 Oct 2004 03:05:57 GMT

I have the same problem.
Clear install of Windows Server 2003 Enterprise Edition, all hotfixes from Windows Update.
Clear Installation of SQL Server 2000 Enterprise + SP3a + KB810185-8.00.0859 hotfix

When I start setip process it says that I haven't MDAC 2.71 installed. (Windows 2003 always has it). I tried to repeat after installing MDAC 2.80 but still have same error.

Re: unable to install CIM 4.1 on windows server 2003

Joel Rubenstein — Mon, 04 Oct 2004 08:22:45 GMT

The following piece of JavaScript illustrates the test used by the installer to determine the MDAC version. A similar failure to install was caused by a bad setting for the CommonProgramFiles environment variable which is typically CommonProgramFiles=C:\Program Files\Common Files

Copy the text between the ===== to a file called checkMDAC.js. This is the test the installation performs.

cscript.exe checkMDAC.js

wscript.exe checkMDAC.js

Or double click the file

//=================================================

function GetMDACVersion()

{

var sMsg = "MDAC Version: ";

try

{

var oFS = new ActiveXObject("Scripting.FileSystemObject");

var oShell = new ActiveXObject("WScript.Shell");

sVersion = oFS.GetFileVersion(oShell.ExpandEnvironmentStrings("%CommonProgramFiles%") + "\\System\\Ado\\msado15.dll");

if (null != sVersion)

{

sMsg += sVersion;

}

else

{

sMsg += "Error retrieving file version";

}

}

catch(err)

{

sMsg += " ERROR " + err.number + " " + err.description;

}

return (sMsg);

}

WScript.Echo(GetMDACVersion());

//=================================================

Re: unable to install CIM 4.1 on windows server 2003

Alex A. Kibkalo — Mon, 04 Oct 2004 08:27:03 GMT

Hej, it says:
MDAC Version: ERROR -2147024894

Re: unable to install CIM 4.1 on windows server 2003

Alex A. Kibkalo — Thu, 07 Oct 2004 08:47:22 GMT

So, any ideas?

Re: unable to install CIM 4.1 on windows server 2003

Joel Rubenstein — Thu, 07 Oct 2004 10:37:21 GMT

If you open a command prompt and type

echo %COMMONPROGRAMFILES%

it should display something like

C:\Program Files\Common Files

If it does not then this problem needs to e corrected before the install can proceed.

Re: unable to install CIM 4.1 on windows server 2003

Alex A. Kibkalo — Thu, 07 Oct 2004 10:49:21 GMT

Thanx, Joel!
The problem was that CommonProgramFiles were mislinked to a network drive which is used as my Home Folder in domain user account properties.
Removing this property, or setting a constant variable on server solves the problem.