topic Re: Insight Management Agents won't install on DL360TG5 under W2K12R2 in Server Management - Systems Insight Manager

Insight Management Agents won't install on DL360TG5 under W2K12R2

Vague Assumption — Fri, 17 Jul 2015 15:58:13 GMT

As noted in the screen shot attached, I can't seem to get cp023853.exe to install under W2K12R2 on a DL360G5. What do I need to fix this?

Thanks in advance,

Bob H.

Re: Insight Management Agents won't install on DL360TG5 under W2K12R2

Suman_1978 — Sat, 18 Jul 2015 02:11:33 GMT

Hi,

This server does not support Windows Server 2012. Max it supports Windows Server 2008 and 2008 R2.

http://h17007.www1.hp.com/us/en/enterprise/servers/supportmatrix/windows.aspx

You may try to download and install this new version of the same file, if the server/OS accepts. 10.20.0.0(15 Jun 2015)

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_c8d4b5186c2a4737ada0e3b63b

Thank You!
I am a HP employee
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Re: Insight Management Agents won't install on DL360TG5 under W2K12R2

Vague Assumption — Mon, 20 Jul 2015 17:22:01 GMT

Suman:

That did seem to fix it. If you don't hear from me, you can tell other folks that the new file works on DL360 G5's!

Thanks.