topic Re: Cannot Access System Management Homepage from a remote server in Server Management - Systems Insight Manager

Cannot Access System Management Homepage from a remote server

Ash8 — Tue, 26 Apr 2016 05:56:06 GMT

Hello All,

I have a HP DL380 G9 servers running Windows server 2008 R2 SP1 and HP SMH is working properly on the local server, but when try to access it from another server on the same network (running Windows server 2003 SP2 and IE6) using https://ipaddress:2381 its not working.

The following settings are applied:The firewall service on the 2008 server is disabled, SNMP service security is READ CREATE for public and READ WRITE private.

1- Firewall service on the 2008 server is disabled. SNMP service security is READ CREATE for public and READ WRITE private.

2- SNMP service security is READ CREATE for public and READ WRITE private.

3- No access restrictions is configured in the SMH.

Thanks,

Ashraf

Re: Cannot Access System Management Homepage from a remote server

Andrew_Haak — Tue, 26 Apr 2016 13:38:31 GMT

Hello,

If you have a Gen9 server you should use the ILO in combination with the Agentless Management Service.

If you want to keep using the SMH you are free to do so but the SMH has had it's fair share of Open SSL problems so from a security point of view you are better of using the SNMP from ILo in combination with the AMS.

Does the server only have one interface ?

Re: Cannot Access System Management Homepage from a remote server

Ash8 — Tue, 26 Apr 2016 15:01:51 GMT

Hello,

Agentless Management Service is installed and ILO is connected and configured but I'm not able to open the ILO web page I'm using IE11 on that server.

Regards,

Ashraf

Re: Cannot Access System Management Homepage from a remote server

Andrew_Haak — Tue, 26 Apr 2016 17:39:26 GMT

Hello,

Did you update the ILO to the latest version of firmware ? You can download the latest version here.

Also check if you added the ILO UTL to the trusted sites and java scripts are enabled in the browser.

Re: Cannot Access System Management Homepage from a remote server

Ash8 — Wed, 27 Apr 2016 17:11:09 GMT

Hello,

I have installed the latest firmware from your link below and enabled scripting in IE and add the URL to the approved sites still I get that the page can't be displayed and a message says content has been blocked by IE Enhanced Security Configuration, should I stop the HP agents and keep only the agentless service running or that has nothing to do with what I'm experiencing ?

Regards,

Ashraf

Re: Cannot Access System Management Homepage from a remote server

Andrew_Haak — Wed, 27 Apr 2016 20:11:51 GMT

Yes , i would stop the SMH, did you try Firefox or Chrome for accessing the ILO page?