topic Re: Too many email alert from HP SIM when users shutdown their workstation ? in Server Management - Systems Insight Manager

Too many email alert from HP SIM when users shutdown their workstation ?

Server-Support — Thu, 17 Mar 2016 06:08:40 GMT

Hi All,

Can anyone please assist me in where to configure HP SIM so that it doesn't monitor or send email alert when HP laptop or desktop is offline ?

I got multiple email alert with the subject System is unreachable: Critical IT Infrastructure Alerts whenver users turn off their workstation. Well it works as well for the server, but in this case how can I tune it so it only monitors server only not workstations ?

Thanks in advance.

Event Identification and Details

Event Severity

Critical

Cleared Status

Not cleared

Event Source

HP Systems Insight Manager

Associated System

HPWKS003

Associated System Status

Critical

Event Time

Thursday, 17/03/2016, 4:38 PM AEDT

Description

The current system is no longer reachable from the central management server, hardware status polling has marked this system as not responding

Event Category

Systems Insight Manager Events

Assignee

Comments

Re: Too many email alert from HP SIM when users shutdown their workstation ?

Server-Support — Mon, 23 May 2016 06:26:09 GMT

Not sure why these workstations gets listed in the collections below hence the alerting still keep on coming to my mailbox.

Re: Too many email alert from HP SIM when users shutdown their workstation ?

n0kia — Mon, 23 May 2016 20:12:48 GMT

Click the collection / create a collection of those workstations.

Options > System Properties > Suspend of Resume Monitoring..." It will stop it from monitoring when it goes down so you won't get alerted.

Re: Too many email alert from HP SIM when users shutdown their workstation ?

Andrew_Haak — Tue, 24 May 2016 10:16:02 GMT

Hello,

Why don't you create a filter that has a filter the does not include workstation and let that filter send the email alerts.

Or if you don't want to monitor the desktops create a discovery filter that prevents discovery of workstations.