topic Re: Clients Windows XP Service Pack 2 in Server Management - Systems Insight Manager

Clients Windows XP Service Pack 2

Thomas Willmann — Thu, 23 Sep 2004 18:28:37 GMT

Since SP2 installed those clients are shown in
IM as unmanaged, also no new data is coming in.

I opened port 2301/161 and 162 on the clients and opened Insight management agent but still no results.

What is necessary ?

Thanks tw

Re: Clients Windows XP Service Pack 2

David Claypool — Thu, 23 Sep 2004 21:38:03 GMT

A complete list of ports is in the "Understanding HP SIM Security" from http://www.hp.com/servers/manage --> HP SIM --> Information Library. However, unless you are actually hosting HP SIM on XP, that wouldn't have affected you.

Re: Clients Windows XP Service Pack 2

Jon Burgess — Thu, 23 Sep 2004 22:45:36 GMT

I have the same problem. All of my XP clients are now showing as unmanaged. I've gone as far as disabling the Windows FW for all clients through group policy and they are still unmanaged. I have removed SP2 and this resolves this issue. All of my clients are managed via DMI only (SNMP is not installed on the workstations). It appears SP2 is preventing DMI communicating in some manner other than the firewall. Thanks JB

Re: Clients Windows XP Service Pack 2

David Claypool — Fri, 24 Sep 2004 08:21:15 GMT

Jon:

That indeed could be problematic because DMI does not use a standard port, it floats among a range. With HP SIM it is probably preferable to use WMI for your Windows clients.

Re: Clients Windows XP Service Pack 2

Jon Burgess — Sat, 25 Sep 2004 05:16:13 GMT

David,

Could you please expand on this. With the firewall disabled on the client machine should it matter whether DMI uses a floating range? I can understand that if Thomas is utilising DMI then he may still have problems but I would have thought that with no client firewall running all traffic would be allowed into my workstations?

Thankyou..

Re: Clients Windows XP Service Pack 2

Thomas Willmann — Sat, 25 Sep 2004 18:49:18 GMT

David ,

Thanks for the tip, now I opened Port 50004 too on each clients, but still nothing .
How can I setup clients to a different protocol ?

thomas