topic Re: Clear Events Script? in Server Management - Systems Insight Manager

Clear Events Script?

John Reed_4 — Fri, 17 Sep 2004 13:21:46 GMT

Well, since I am unable to have it done as part of the program, what about customization?

I need the ability for a limited user to be able to clear, delete, assign to, and comment events. (I can do deletes... but I really only want clear).

Can this be done with a custom command? ie - select the events, hit custom command, and it passes a SQL statement to the databse that marks the selected events as cleared?

I really need this "clear" functionality - and I don't know how long it will take HP to implement this to a point release.

Re: Clear Events Script?

Mike Kanakos_1 — Tue, 21 Sep 2004 13:56:04 GMT

John;

Please clarify your question..

You can delete events, clear events or both. I have a event that deletes events after XX days.

It sounds like you might have the user rights setup correctly. Hust a guess...

Re: Clear Events Script?

John Reed_4 — Tue, 21 Sep 2004 15:52:28 GMT

Well - here's the problem... if you look over on the main SIM forum, there's a problem with the users...

Currently, there's no way to setup a "limited" user to be able to clear events. If you're "limited" then you do not get the delete, clear, assign-to, or comment options at the bottom of any events query.

I'm looking to find some other method to do this... possibly thru a custom command. I'd like to figure out a method where I can select the events - then run a custom command that runs a CLEAR against them.

I don't want to delte the events - as I need that data for historical purposes.

Re: Clear Events Script?

Stephen Swope — Thu, 02 Dec 2004 19:13:10 GMT

This can be done via a combination of the authentication + tools + groups security options. See details under the SECURITY tab.

Re: Clear Events Script?

John Reed_4 — Thu, 02 Dec 2004 19:18:34 GMT

No, it cannot.

Go back and read my original posting very carefully.

If the user is "LIMITED", he cannot clear events. Only a "FULL" user will get the tabs to be able to "clear" an event.

If you know of a method to have a user be able to clear events without being in the "full" group, then please show me.

Re: Clear Events Script?

Stephen Swope — Mon, 06 Dec 2004 18:28:40 GMT

Yes you are correct. You will not like the solution answer however. You can do it by setting the rights to "FULL" then you must define a TOOLSET and then you can pick the specific tools you want the user to have. Then use the Authentication Tab to manually assign the Toolset to that user.
You can also setup a Group assignment, add the user(s) to a Group and then assign the Toolset to the Group. It is really a mess.

Re: Clear Events Script?

Maarten Vanherle — Thu, 09 Jun 2005 04:35:28 GMT

Hi All,

Did anyone find a sollution for this problem?
Im working with SIM 4.2 SP1, and I'm stuck on the same problem.
I want to be able to give a 'limited' user the option to clear and possibly assign events...

Hope somebody can help me...

Re: Clear Events Script?

Todd Schelin — Thu, 14 Jul 2005 15:04:27 GMT

There is no solution that I can tell. Once you give the user full, they will still have access to configuration options of the CMS, that you may not want an operator to have. I have submitted this as a request to HP to have them fix in the next release, but I don't see that happening by then.

Re: Clear Events Script?

David Claypool — Thu, 02 Feb 2006 15:30:17 GMT

Bumped to be above moved questions...