https://community.hpe.com/t5/server-management-systems/hp-sim-script-proposal/m-p/4588567#M62094 Hi Everyone<BR /><BR />I’ve got HP SIM install that monitors a XP24K disk array. I intend to set up an automated event handling process that will log calls with our company’s helpdesk. The idea is to use a script that’ll send an email in a pre specified layout to automatically log a call. <BR /><BR />Before proceeding with writing a script I was hoping you could sanity check my proposal. <BR />The alert would be sent via SNMP to HP SIM. Auto event handling would call a script via a CMS or custom tool. I suspect I’ll script in Powershell because it’s a standard in our company. The script will pick up environment variables from custom tools (e.g. NOTICEPLAINTEXT).<BR />The script will check the alert codes and alert description, then log a call if required by sending a formatted email via smtp to our operational support desk.<BR /><BR />I am new to HP SIM, please could you confirm that this proposal makes sense and let me know if you have any additional tips<BR /><BR />Many thanks<BR /><BR />Nick<BR /><BR /> Mon, 22 Feb 2010 19:03:46 GMT Nick M_1 2010-02-22T19:03:46Z https://community.hpe.com/t5/server-management-systems/hp-sim-script-proposal/m-p/4588567#M62094 Hi Everyone<BR /><BR />I’ve got HP SIM install that monitors a XP24K disk array. I intend to set up an automated event handling process that will log calls with our company’s helpdesk. The idea is to use a script that’ll send an email in a pre specified layout to automatically log a call. <BR /><BR />Before proceeding with writing a script I was hoping you could sanity check my proposal. <BR />The alert would be sent via SNMP to HP SIM. Auto event handling would call a script via a CMS or custom tool. I suspect I’ll script in Powershell because it’s a standard in our company. The script will pick up environment variables from custom tools (e.g. NOTICEPLAINTEXT).<BR />The script will check the alert codes and alert description, then log a call if required by sending a formatted email via smtp to our operational support desk.<BR /><BR />I am new to HP SIM, please could you confirm that this proposal makes sense and let me know if you have any additional tips<BR /><BR />Many thanks<BR /><BR />Nick<BR /><BR /> Mon, 22 Feb 2010 19:03:46 GMT https://community.hpe.com/t5/server-management-systems/hp-sim-script-proposal/m-p/4588567#M62094 Nick M_1 2010-02-22T19:03:46Z