topic Re: Java version for managing SIM in Server Management - Systems Insight Manager

Java version for managing SIM

Jonas Ragnarsson — Thu, 22 Jan 2004 07:17:12 GMT

Why does not JAVA 1.4.1 work with Insight Manager? Do I really need to install 1.3.1_02?

I get this error:
Insight Manager 7 - Plug-in Not Installed

The JavaTM Plug-in Version 1.3.1_02 has not been installed.

TIA
Jonas

Re: Java version for managing SIM

Colin Weaver — Thu, 22 Jan 2004 10:59:08 GMT

If I remember correctly the latest Service Packs of CIM 7 require different Java versions (.i.e. 1.3.1_08), and it looks like the new Systems Insight uses Java 1.4.1 and above.

However if you are running into a problem where other systems that you run on the same PC need the new Java and the version of Insight Manager uses 1.3.1_02 then the following may provide a workround.

Go into Internet Options from the IE6 tools menu, select the Advanced tab and then scroll down to the Java(Sun) section and remove the tick again Use Java 2 v1.3.1_02for Insight Manager still works and our other applications that required Java 1.4.1 also worked - note this may depend on what order you installed the version of Java - we did 1.3.1 first.

Re: Java version for managing SIM

Jadrice Toussaint — Thu, 22 Jan 2004 12:28:58 GMT

Jonas -

Java is not a backward compatible program. When the IM7 developers wrote IM7, it was hardcoded with a specific version fo JRE and that is version 1.3.1_02. Hence different version of IM or SIM requires different version of JRE installed. Both versions of IM will work with the same version of JRE.

The problem is java related not IM or SIM specifically.