topic Problems installing SIM 7.6 on Windows 2019 with SQL Ent. installed already in Server Management - Systems Insight Manager

Problems installing SIM 7.6 on Windows 2019 with SQL Ent. installed already

VNikola — Wed, 01 Apr 2020 14:51:59 GMT

Hi,

I'm having problems installing HPE SIM on new Windows 2019 server. SQL Enterprise 2019 is already installed so installation only offers to use SQL/SQL Express or Oracle. SQL 2019 is not an option since HPE SIM reports unsupported version.

So, I have installed SQL Express which I found withing SIM installation. Configured everything, added relevant domain user during SQL Express installation.

When I select SQLExpress instance for installation I get error: Unable to connect to specified database. Please check Host, Database and Port values provided.
All connection details are correct, I can log in through SSMS with that user.

Anyone has any idea what to do? This is a clean installation, not an upgrade.

Thanks in advance

//Nikola

Re: Problems installing SIM 7.6 on Windows 2019 with SQL Ent. installed already

VNikola — Wed, 01 Apr 2020 15:04:17 GMT

I should also mention that I have enabled TCP/IP in SQL configuration manager.

//Nikola

Re: Problems installing SIM 7.6 on Windows 2019 with SQL Ent. installed already

Brad Cunningham — Wed, 01 Apr 2020 17:52:37 GMT

Looking at the Install Guide Windows 2019 Is not a support OS for SIM 7.6. Perhaps this is your issue.

Re: Problems installing SIM 7.6 on Windows 2019 with SQL Ent. installed already

VNikola — Wed, 01 Apr 2020 18:52:09 GMT

Could be. I've found SIM 7.6 LR4 supports Windows 2019, but maybe latest download does not have this patch included so it's not available. I'll check a bit more in that direction.

Thanks
//Nikola

Re: Problems installing SIM 7.6 on Windows 2019 with SQL Ent. installed already

Brad Cunningham — Wed, 01 Apr 2020 19:10:17 GMT

With LR4 Windows 2019 is supported as a managed system not as the CMS

Below is the support matrix for LR4

https://support.hpe.com/hpesc/public/docDisplay?docId=a00070194en_us

Re: Problems installing SIM 7.6 on Windows 2019 with SQL Ent. installed already

Bunsol — Mon, 06 Apr 2020 03:31:22 GMT

Windows 2019 isnt supported by HP SIM 7.6:-

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c05350303