topic HP SIM and ServiceGuard Manager integration in Server Management - Systems Insight Manager

HP SIM and ServiceGuard Manager integration

Gunnar Hacker — Tue, 12 Oct 2004 08:54:58 GMT

Hi there,

I've a HP SIM 4.01 running on a SLES8 Linux Box
and as I have some HP-UX servers with MC/ServiceGuard, I'd like to use the SG Manager with HP SIM.

I've installed sgmanager-A.04 (rpm -ihv failed, because if some dependencies, but --nodeps --force solved that), but now the click on Tools->Integrated Consoles->HP SG Manager with one of my servers just gives me a 500 error complaining SGMgr is not installed (see below).

has someone an idea on that?

deinstallation/reinstall of SG-Mgr was no success so far, neither was /etc/init.d/hpsim restart.
mxtool -l shows SG Manager installed.

Thanks for any advice,
Gunnar

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: Can't find resource for bundle java.util.PropertyResourceBundle, key SGMgr.NotInstalledText
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:248)

[more ats deleted]

root cause

java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key SGMgr.NotInstalledText
at java.util.ResourceBundle.getObject

[more ats deleted]

--------------------------------------------------------------------------------

Apache Tomcat/4.1.29

Re: HP SIM and ServiceGuard Manager integration

Bill.Clark — Mon, 13 Dec 2004 07:20:08 GMT

Did anyone ever reply to you. I am having hte same issue with Redhat and SIM4.2

Re: HP SIM and ServiceGuard Manager integration

Gunnar Hacker — Fri, 13 May 2005 07:36:00 GMT

I updated SG-Manager to 4.02 and the problem disappeared, so this seems to be a workaround.

Re: HP SIM and ServiceGuard Manager integration

Rick Garland — Fri, 13 May 2005 09:40:52 GMT

Been searching for something similar and this is as close a match as I can find.

I go HPSIM 4.2 installed on HPUX 11.11.
I have the ServiceGuard Manager 4.2 installed on the same server as well. The mxtool says the plugin is installed - did this via the swinstall procedure.

When I try to start sgmgr via the HPSIM interface it just sits there - does nothing.

I do have java jre1.5.0-01, says it want 1.4 or greater so that is OK.

Any ideas?

Thanks

Re: HP SIM and ServiceGuard Manager integration

Gunnar Hacker — Wed, 18 May 2005 03:37:33 GMT

Hi Rick,

> When I try to start sgmgr via the HPSIM interface it just sits there - does nothing.

hm, you noticed, that the first page you get in the HP-SIM GUI (in your browser) is a page stating that SG Manager will be started - and you have to click on the link at the bottom of that page to actually start the sgmgr.
You'll download a java/jini/whatever applet, have to confirm some certificate popups and the n a java sgmgr version starts on your client pc/workstation/whatever (this one also has to have a java JRE installed).

This is the way it works with a HP SIM on a linux server, my client is a w2k box with firefox as browser.

If it's not like this with your setup, let me know.

Gunnar

Re: HP SIM and ServiceGuard Manager integration

Rick Garland — Wed, 18 May 2005 08:15:16 GMT

Same thing. Linux as desktop, using mozilla 1.7.3 (HP says at least 1.6) says it is starting but hangs. You described the details exactly.

I have a call to HP and the issue is being escalated. I will let you know the outcome via this post.

Thanks!