topic Re: How to debug VC Trust Issues in Server Management - Systems Insight Manager

How to debug VC Trust Issues

deleted20.02d — Tue, 16 Nov 2004 08:52:19 GMT

Hi,

with most of our servers I have a security trust issue regarding Software Version Control, i.e. when I clicl the Management Agents Link within HPSIM, I have to enter a password. All servers are set to "Trust All" and have the same password.
Where should I start debugging this?

Re: How to debug VC Trust Issues

Rob Buxton — Tue, 16 Nov 2004 16:34:39 GMT

The above is a bit confusing, you talk about the VC Agent but refer to clicking the Management Agents Link.

In HPSIM if you click the HW Icon do you go straight to the System Management Homepage or are you challenged for a login?

How about from the SW Icon?
What is the status of the above icons? an "i" or tick?

Re: How to debug VC Trust Issues

deleted20.02d — Wed, 17 Nov 2004 03:09:46 GMT

sorry, for confusing ;)
The hardware icon states a tick, i.e. "ok", but harware as far as I know is checked by SNMP.
Where I do see that there is no trust established, is when I try to go to the Management Agents page from within HPSIM, I am asked for a password. The software state icon shows the little "i" with the message "Security Trust issue".
This is with ~20 servers, 4 servers work ok, but I can't see a difference...

I just need a way to start debugging, i.e. logfiles, debug-levels and such.

Re: How to debug VC Trust Issues

deleted20.02d — Thu, 18 Nov 2004 07:03:14 GMT

Nobody has ideas on this?

Re: How to debug VC Trust Issues

Ivan KOVAC — Thu, 18 Nov 2004 07:20:02 GMT

Hello

For Single Login and properly work Version Control Agent you must established Trust Relationship this mean "Trust Certificate" options.

I.

Re: How to debug VC Trust Issues

deleted20.02d — Thu, 18 Nov 2004 07:21:58 GMT

I thought when I set them to "trust all" I don't need certificates?

Re: How to debug VC Trust Issues

deleted20.02d — Thu, 18 Nov 2004 07:43:20 GMT

furthermore, I now added the certificate and set the trust mode to "certificate", and it's still the same, I have to enter a password. If you sweep through the forums, I'm not alone with this...

Re: How to debug VC Trust Issues

Ivan KOVAC — Fri, 19 Nov 2004 05:44:03 GMT

Hello

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=642722

Look this thread how to establish Trus Relationship.

I.