topic Re: No Insight Manager Logon Screen in Server Management - Systems Insight Manager

No Insight Manager Logon Screen

Lloyd Havekost_1 — Mon, 22 Nov 2004 17:24:37 GMT

SIM 4.1 has been running with J2RE until today. Ran sim.bat which did NOT work. Error message from sim.bat:
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x6421966
Function=SQLDriverConnectW+0x296
Library=C:\WINDOWS\system32\ODBC32.dll

Re: No Insight Manager Logon Screen

Nick Hromyak — Mon, 22 Nov 2004 17:27:34 GMT

Was MS04-25 recently installed on your system?

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=656817

Re: No Insight Manager Logon Screen

Nick Hromyak — Mon, 22 Nov 2004 17:31:19 GMT

oops, wrong one.. sorry.

Check your DNS and SSH.

Can you get to the local Insight Agents on the SIM server?

Re: No Insight Manager Logon Screen

Lloyd Havekost_1 — Mon, 22 Nov 2004 17:51:10 GMT

I did try uninstalling MS04-25 with no luck. However, I did upgrade java version from J2RE1.4.1_04 to J2RE1.4.2_05 by mapping to my desktop. Checked File DSN in ODBC connections and saw reference to my desktop. Modified to point to program files\HP\Systems Insight Manager. Ran sim.bat again and it works!
Thanks for you help.