topic Re: HP SIM 4.2 Automatic Event Handling - Can't create task in Server Management - Systems Insight Manager

HP SIM 4.2 Automatic Event Handling - Can't create task

Trevor Seward — Fri, 17 Dec 2004 17:49:32 GMT

I'm trying to set up a basic email + system event log task and I receive the error:

Unable to save event and system criteria. Please edit criteria and retry

...when I click Finish. This is a new install on Win2K3 Standard backed by a Win2K3 Standard, SQL 2000 SP3a server (separate HP server).

I believe I saw an entry in these forums about errors with clustered servers, but these servers are not clustered. Any ideas on how to get this to work? I can receive SNMP traps from the individual servers without issue.

Re: HP SIM 4.2 Automatic Event Handling - Can't create task

Rob Buxton — Sun, 19 Dec 2004 19:29:38 GMT

Are you trying to do this from an account other than the one HPSIM was installed under?

The new account may not have the correct permissions.

Re: HP SIM 4.2 Automatic Event Handling - Can't create task

Trevor Seward — Mon, 20 Dec 2004 12:47:23 GMT

Yes, although I believe I did try the account that it was installed under (I'll retry).

With the acct I logged in under, I did provide the same user permissions that the Admin user had.