topic Re: VPM install error 1720 in Server Management - Systems Insight Manager

VPM install error 1720

Steve Van Fleet — Thu, 30 Dec 2004 12:16:30 GMT

downloaded eval version of VPM and attempted install on 4.2 SIM W2K server. everything goes ok till it ends wit this error: " error 1720 there is a problem with this windows installer package. A script required for this install to complete could not be run. Contact support or package vendor' Custom action installWebService script error 2147024893 , line 40 colum 5" .
Thought I'd post this before attempting another download. Any help would be appreciated.

Thanks in advance,
Steve

Re: VPM install error 1720

Ted Schachter — Tue, 01 Feb 2005 02:06:11 GMT

I'm getting this same error. Were you able to resolve this problem?

Re: VPM install error 1720

David Ramirez_2 — Thu, 03 Feb 2005 11:06:46 GMT

We moved the directory that we installed it from to the same directory that we wanted to install it onto, and then it ran successfully.

Re: VPM install error 1720

JS Lach — Thu, 03 Feb 2005 11:18:13 GMT

This work around can work for any installer, not just HP stuff.

If there is more than just the C: drive, try launching the installer from a different drive letter like the D: or E: and so on.

VPM users have already tried this with success. Again this can potentially work with other apps installers.