topic Re: Problem installing VPM in Server Management - Systems Insight Manager

Problem installing VPM

Serge Bruwiere — Wed, 12 Jan 2005 07:34:33 GMT

When installingg VPM, the installation appears to be successfull. When logging in to SIM, I can't find the menu options for VMP.
The services for VPM are installed and running.

Can anyone tell me how to solve this problem ?

Re: Problem installing VPM

Rob Buxton — Wed, 12 Jan 2005 18:31:04 GMT

Just verify there's no entry for "Vulnerability and Patch Management" under the Options Tab in HPSIM. In which case it would seem thie installation has not succeeded. You might want to have a look around at any Log files on the HPSIM Server.

Re: Problem installing VPM

Serge Bruwiere — Thu, 13 Jan 2005 03:33:05 GMT

had a look around on the system and found this in the event log (application)

Reporting queued error: faulting application installer.exe, version 0.0.0.0, faulting module Scannerdll.dll, version 0.0.0.0, fault address 0x0000160e.

maybe this can help to determine the problem

Re: Problem installing VPM

Jarrod Kline — Thu, 13 Jan 2005 09:04:24 GMT

I had the exact same problem. Here is what I did to fix it per HP support. I removed the VPM installation via add/remove programs. Then I had to remove IIS completely and reboot (In 2003 use the configure your server wizard and remove the role), reboot. Then reinstall IIS and then reinstall VPM. Good luck.

Re: Problem installing VPM

Brett Turley — Mon, 14 Feb 2005 16:47:14 GMT

I'm also having the same problem. I tried uninstalling VPM and IIS, then reinstalling but it didn't make any difference. Does anybody have any other ideas?

Re: Problem installing VPM

Ivan KOVAC — Mon, 21 Feb 2005 12:00:55 GMT

Hello

I have the same problem.

In MMC, IIS Manager, Web Sites , Propertis under tab Service, select Isolation mode: Run WWW service in IIS 5.0 isolation mode. Wait for IIS to restart, and run VPM installation.

Ivan