topic Re: EXCEPTION: Authentication failed. in Server Management - Systems Insight Manager

EXCEPTION: Authentication failed.

Alexander Haugk — Thu, 13 Jan 2005 08:41:43 GMT

Hello,

i got some problems with SIM 4.2.
when ever i try to start a command on the local machine, is will fail.
i read some posts and looked for my openssh, but it seems to work. i can connect with putty and do some operations, but when i start a command in hpsim, i get the following msg:

EXCEPTION CLASS: com.hp.mx.exceptions.MxFailedAuthenticationException
EXCEPTION: Authentication failed.

any ideas?

i forgot: i started mxagentconfig, but i cant connect to the local machine (winxp sp1).

thanks for your help

greetings alex

Re: EXCEPTION: Authentication failed.

Joel Rubenstein — Thu, 13 Jan 2005 09:38:12 GMT

for help in troubleshooting this problem see the white paper "Secure Shell (SSH) in HP Systems Insight Manager" which can be found at

http://www.hp.com/go/hpsim --> information library --> white papers

Re: EXCEPTION: Authentication failed.

Alexander Haugk — Thu, 13 Jan 2005 11:03:14 GMT

thx, but it doesnt help... another idea?

Re: EXCEPTION: Authentication failed.

Joel Rubenstein — Thu, 13 Jan 2005 11:08:30 GMT

open a call with your local HP support center and they should be able to assist you with your SSH configuration problem.

Re: EXCEPTION: Authentication failed.

Alexander Haugk — Thu, 13 Jan 2005 11:13:38 GMT

i called the hotline a couple of hours ago and they cant (or didnt want to?) help... but i dont want to give up ;)

Re: EXCEPTION: Authentication failed.

Alexander Haugk — Fri, 14 Jan 2005 10:30:35 GMT

ok, i think i know whats the problem. after the installation of winxp i renamed the user administrator to ntroot. cygwin (which is needed for openssh) creates some keys in the registry. these key pointed to ntroot, but have to point to administrator... the problem is that the username (logonname) is different from the profilename.

now i do a new installation on a blank system without any renameing and hope it will work... ;)