Exception error when selecting HP BladeSystem Integrated Management

Phong Thai_2 — Wed, 19 Jan 2005 15:43:23 GMT

I'm getting the following exception error whenever I select HP BladeSystem Integrated Consoles. Has anyone seen this before?

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:248)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:98)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:176)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:172)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:553)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:246)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:400)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:193)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:781)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:549)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:589)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:666)
at java.lang.Thread.run(Thread.java:534)

root cause

java.lang.NullPointerException
at com.hp.mx.core.controllers.MxQueryController.runQueryWithTreeResults(MxQueryController.java:4510)
at com.hp.mx.core.controllers.MxQueryControllerImpl.runQueryWithTreeResults(MxQueryControllerImpl.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:261)
at sun.rmi.transport.Transport$1.run(Transport.java:148)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport.java:144)
at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:460)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:701)
at java.lang.Thread.run(Thread.java:534)
at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:247)
at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:223)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:133)
at com.hp.mx.core.controllers.MxQueryControllerImpl_Stub.runQueryWithTreeResults(Unknown Source)
at com.hp.mx.core.client.MxQueryClientImpl.runQueryWithTreeResults(MxQueryClientImpl.java:253)
at com.hp.mx.portal.bladeime.MonteroTreeDataModel.buildTree(MonteroTreeDataModel.java:89)
at com.hp.mx.portal.bladeime.MonteroTreeDataModel.initDataTree(MonteroTreeDataModel.java:187)
at org.apache.jsp.MonteroTree_jsp._jspService(MonteroTree_jsp.java:246)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:204)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:98)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:176)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:172)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:553)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:246)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:400)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:193)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:781)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:549)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:589)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:666)
at java.lang.Thread.run(Thread.java:534)

--------------------------------------------------------------------------------

Apache Tomcat/4.1

Re: Exception error when selecting HP BladeSystem Integrated Management

Scott Shaffer — Thu, 20 Jan 2005 11:42:03 GMT

This is not a known issue - can you open a case with HP Support?

However, have you tried uninstalling your JVM and reinstalling it? That sometimes fixes issues like this.

Re: Exception error when selecting HP BladeSystem Integrated Management

Phong Thai_2 — Fri, 21 Jan 2005 14:46:24 GMT

Scott,

I've tried to uninstall the JVM through the Add/Remove program option in Windows, but I would get an error message that "Error Loading C:\PROGRAM~1\COMMON~\InstallShield\engine\6\Intel.....The specified module could not be found". It looks like I will have to reinstall the JVM first. Do you know where I can download this particular version of JVM (v1.4.1_04)? I couldn't find this version on SUN's website.

Re: Exception error when selecting HP BladeSystem Integrated Management

Manuel_55 — Tue, 14 Jun 2005 12:37:58 GMT

Hi Phong,
Did you ever get a resolution to this issue? I have someone that is getting the same issue when they try to access the HP Blade System in SIM 4.2 sp2.

Re: Exception error when selecting HP BladeSystem Integrated Management

Phong Thai_2 — Tue, 14 Jun 2005 13:23:51 GMT

I just wiped out everything and rebuilt the server just to get rid of any remnants of Insight Manager, Java, and so on, then reinstalled Insight Manager. Somehow, that fixed the problem? I could see everything now.

topic Re: Exception error when selecting HP BladeSystem Integrated Management in Server Management - Systems Insight Manager

Exception error when selecting HP BladeSystem Integrated Management

Re: Exception error when selecting HP BladeSystem Integrated Management

Re: Exception error when selecting HP BladeSystem Integrated Management

Re: Exception error when selecting HP BladeSystem Integrated Management

Re: Exception error when selecting HP BladeSystem Integrated Management