https://community.hpe.com/t5/server-management-systems/insight-manager-blank/m-p/3482631#M9794 Hi,<BR /><BR />We have a brand new DL380 G4.<BR />We did an unassisted Windows install, then applied the Support Pack and installed the Hp Insight Manager.<BR /><BR />The "Hp Insight Diagnostics Online" appears to work without issue.<BR /><BR />However when we opened up the "Systems Insight Manager" we were first given several prompts, and after accepting them all, sat at the "Please wait, checking for a Java Plugin" screen, indefinitely.<BR /><BR />Rather than try to play with the server, we went to a work station, and removed all Java. We opened the website (https://server:50000), and were prompted to install a supported JRE. We did so, and then were sent back to the same "please wait, checking for a Java client" screen again.<BR /><BR />Using the shortcut on the server's desktop, I can see that all the services appear running OK. I have tried options including emptying my internet cache, and checking the java plugin selected in my control panel.<BR /><BR />Any assistance would be greatly appreciated. Wed, 09 Feb 2005 21:09:51 GMT Joshua Small_2 2005-02-09T21:09:51Z https://community.hpe.com/t5/server-management-systems/insight-manager-blank/m-p/3482631#M9794 Hi,<BR /><BR />We have a brand new DL380 G4.<BR />We did an unassisted Windows install, then applied the Support Pack and installed the Hp Insight Manager.<BR /><BR />The "Hp Insight Diagnostics Online" appears to work without issue.<BR /><BR />However when we opened up the "Systems Insight Manager" we were first given several prompts, and after accepting them all, sat at the "Please wait, checking for a Java Plugin" screen, indefinitely.<BR /><BR />Rather than try to play with the server, we went to a work station, and removed all Java. We opened the website (https://server:50000), and were prompted to install a supported JRE. We did so, and then were sent back to the same "please wait, checking for a Java client" screen again.<BR /><BR />Using the shortcut on the server's desktop, I can see that all the services appear running OK. I have tried options including emptying my internet cache, and checking the java plugin selected in my control panel.<BR /><BR />Any assistance would be greatly appreciated. Wed, 09 Feb 2005 21:09:51 GMT https://community.hpe.com/t5/server-management-systems/insight-manager-blank/m-p/3482631#M9794 Joshua Small_2 2005-02-09T21:09:51Z https://community.hpe.com/t5/server-management-systems/insight-manager-blank/m-p/3482632#M9795 If this is HPSIM 4.1, then you'll need to download and install HPSIM 4.1 SP1.<BR /><BR />A problem was introduced with MS04-025 and this patch corrects that.<BR /><BR />See:<BR /><A href="http://h18004.www1.hp.com/products/servers/management/hpsim/download.html" target="_blank">http://h18004.www1.hp.com/products/servers/management/hpsim/download.html</A><BR /><BR />You may also consider downloading and starting with the new HPSIM 4.2. Wed, 09 Feb 2005 21:40:03 GMT https://community.hpe.com/t5/server-management-systems/insight-manager-blank/m-p/3482632#M9795 Rob Buxton 2005-02-09T21:40:03Z