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    <title>topic Authentication Failure When Installing VMM Agents in Server Management - Systems Insight Manager</title>
    <link>https://community.hpe.com/t5/server-management-systems/authentication-failure-when-installing-vmm-agents/m-p/3483316#M9839</link>
    <description>Hello,&lt;BR /&gt;&lt;BR /&gt;I am having problems with deploying the Linux agent on one of my servers.&lt;BR /&gt;&lt;BR /&gt;My current configuration:&lt;BR /&gt;&lt;BR /&gt;BL40P with ESX 2.1 and 4 VM's running.&lt;BR /&gt;&lt;BR /&gt;Insight Mgmt Agents installed.&lt;BR /&gt;&lt;BR /&gt;So here's what happens:&lt;BR /&gt;&lt;BR /&gt;In SIM, my server is seen as a LINUX Server.&lt;BR /&gt;&lt;BR /&gt;So I go to Deploy, then Virtual Machine Management Pack and then Install Linux Agent.&lt;BR /&gt;&lt;BR /&gt;The Task runs and then it completes but in the log it says it failed.&lt;BR /&gt;&lt;BR /&gt;I get some mx authentication failure exception or whatever.&lt;BR /&gt;&lt;BR /&gt;So i read the manual for VMM and it says to try using the "mxagentconfig" utility.&lt;BR /&gt;&lt;BR /&gt;Which i did. I put in the host name, user as "root" and the password.&lt;BR /&gt;&lt;BR /&gt;Click connect and i get a failed message saying it couldnt' establish a connection. At this point i'm quite puzzled.&lt;BR /&gt;&lt;BR /&gt;I went into the ESX Service Console itself and ensured that hte network was working by typing in: "hostname --ip-address" and it returned the proper IP address that i configured it to.&lt;BR /&gt;&lt;BR /&gt;So what do I do? I don't know how to get around this issue.&lt;BR /&gt;&lt;BR /&gt;one other thing is that I can't access the esx management homepage using the name.&lt;BR /&gt;&lt;BR /&gt;Like in the ESX console, the black screen says something about going to http://&lt;HOSTNAME&gt;/&lt;BR /&gt;but when i punch that into a browser it doens't work. But hwen i use the IP address, it does and i am able to get into the page. Could that have anything to do with it?&lt;BR /&gt;&lt;BR /&gt;I'm really puzzled. Please help. Thanks&lt;/HOSTNAME&gt;</description>
    <pubDate>Thu, 10 Feb 2005 17:09:05 GMT</pubDate>
    <dc:creator>G L_1</dc:creator>
    <dc:date>2005-02-10T17:09:05Z</dc:date>
    <item>
      <title>Authentication Failure When Installing VMM Agents</title>
      <link>https://community.hpe.com/t5/server-management-systems/authentication-failure-when-installing-vmm-agents/m-p/3483316#M9839</link>
      <description>Hello,&lt;BR /&gt;&lt;BR /&gt;I am having problems with deploying the Linux agent on one of my servers.&lt;BR /&gt;&lt;BR /&gt;My current configuration:&lt;BR /&gt;&lt;BR /&gt;BL40P with ESX 2.1 and 4 VM's running.&lt;BR /&gt;&lt;BR /&gt;Insight Mgmt Agents installed.&lt;BR /&gt;&lt;BR /&gt;So here's what happens:&lt;BR /&gt;&lt;BR /&gt;In SIM, my server is seen as a LINUX Server.&lt;BR /&gt;&lt;BR /&gt;So I go to Deploy, then Virtual Machine Management Pack and then Install Linux Agent.&lt;BR /&gt;&lt;BR /&gt;The Task runs and then it completes but in the log it says it failed.&lt;BR /&gt;&lt;BR /&gt;I get some mx authentication failure exception or whatever.&lt;BR /&gt;&lt;BR /&gt;So i read the manual for VMM and it says to try using the "mxagentconfig" utility.&lt;BR /&gt;&lt;BR /&gt;Which i did. I put in the host name, user as "root" and the password.&lt;BR /&gt;&lt;BR /&gt;Click connect and i get a failed message saying it couldnt' establish a connection. At this point i'm quite puzzled.&lt;BR /&gt;&lt;BR /&gt;I went into the ESX Service Console itself and ensured that hte network was working by typing in: "hostname --ip-address" and it returned the proper IP address that i configured it to.&lt;BR /&gt;&lt;BR /&gt;So what do I do? I don't know how to get around this issue.&lt;BR /&gt;&lt;BR /&gt;one other thing is that I can't access the esx management homepage using the name.&lt;BR /&gt;&lt;BR /&gt;Like in the ESX console, the black screen says something about going to http://&lt;HOSTNAME&gt;/&lt;BR /&gt;but when i punch that into a browser it doens't work. But hwen i use the IP address, it does and i am able to get into the page. Could that have anything to do with it?&lt;BR /&gt;&lt;BR /&gt;I'm really puzzled. Please help. Thanks&lt;/HOSTNAME&gt;</description>
      <pubDate>Thu, 10 Feb 2005 17:09:05 GMT</pubDate>
      <guid>https://community.hpe.com/t5/server-management-systems/authentication-failure-when-installing-vmm-agents/m-p/3483316#M9839</guid>
      <dc:creator>G L_1</dc:creator>
      <dc:date>2005-02-10T17:09:05Z</dc:date>
    </item>
    <item>
      <title>Re: Authentication Failure When Installing VMM Agents</title>
      <link>https://community.hpe.com/t5/server-management-systems/authentication-failure-when-installing-vmm-agents/m-p/3483317#M9840</link>
      <description>Sounds like you have a DNS problem.  Your ESX server may not be automatically registering with DNS.  Have your network people verify that it has a record in both forward and reverse DNS lookups.</description>
      <pubDate>Thu, 10 Feb 2005 17:48:24 GMT</pubDate>
      <guid>https://community.hpe.com/t5/server-management-systems/authentication-failure-when-installing-vmm-agents/m-p/3483317#M9840</guid>
      <dc:creator>David Claypool</dc:creator>
      <dc:date>2005-02-10T17:48:24Z</dc:date>
    </item>
    <item>
      <title>Re: Authentication Failure When Installing VMM Agents</title>
      <link>https://community.hpe.com/t5/server-management-systems/authentication-failure-when-installing-vmm-agents/m-p/3483318#M9841</link>
      <description>I'm having the same issue and I don't have a DNS problem. Did you ever resolve your issue?</description>
      <pubDate>Thu, 24 Mar 2005 12:25:23 GMT</pubDate>
      <guid>https://community.hpe.com/t5/server-management-systems/authentication-failure-when-installing-vmm-agents/m-p/3483318#M9841</guid>
      <dc:creator>David Brim</dc:creator>
      <dc:date>2005-03-24T12:25:23Z</dc:date>
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