topic Re: Event Notification Flood in Server Management - Systems Insight Manager

Event Notification Flood

Michael Maiolo — Mon, 14 Feb 2005 00:36:55 GMT

Hi,

I am running HPSIM4.2 and every month or so, I have noticed that I am being flooded with event notifications for old cleared events.

Can anyone explain why this is happening and perhaps a solution is there is one.

Do I have to delete the event to stop this?

Thanks,

Michael.

Re: Event Notification Flood

Michael Maiolo — Mon, 14 Feb 2005 00:43:19 GMT

I have also noticed that when I look in "View Task Results" to look at the rule that I have generated to email me with the critical alerts, in the target field it reads as "Hidden_XX", where XX is a random number, rather than the name of the device.

Are these hidden list that users cannot see?

Perhaps someone from HP can explain this as it may have something to do with the orginal problem.

Re: Event Notification Flood

Joel Rubenstein — Mon, 14 Feb 2005 09:19:44 GMT

The e-mail storm issue is currently being investigated.

When you create an Automatic Event Handling Task SIM creates a query with the name of Hidden_xx. To view the query you can use the CLI command "mxquery -lf -x query Hidden_xx"

Re: Event Notification Flood

Michael Maiolo — Mon, 14 Feb 2005 16:49:43 GMT

I have noticed from reading through the forums that this event notification storm has been an issue for quite sometime with a number of versions.

Is there any expectation when a patch for this maybe released?

Re: Event Notification Flood

Seemueller, Andreas — Tue, 15 Feb 2005 03:27:08 GMT

Hi,

as far as I know there was a patch for HPSIM 4.1 targetting this issue. I never installed it because we didn't get this much notifications.

I'm wondering why this isn't included in HPSIM 4.2. Deleting the old events might help but then you'll lose all your historical events for trend analysis.

Best regards

Andi

Re: Event Notification Flood

Mike Kanakos_1 — Tue, 15 Feb 2005 11:42:23 GMT

I had the message storm problem with v4.1. Joel Rubenstein from HP worked extensively with me and was very helpful.

I believe the message storm patch was added to v4.2.

Re: Event Notification Flood

Michael Maiolo — Tue, 15 Feb 2005 16:49:22 GMT

Mine is a brand new clean install of HPSIM 4.2 and it still generates event storms.. Obviously the patch hasn't completely solved all the issues.

Re: Event Notification Flood

frank neubert — Mon, 21 Feb 2005 09:34:58 GMT

Has anyone heard from HP on this?

This weekend my team and I received 14 THOUSAND alerts from HP SIM 4.2.

The bug is not fixed!!!!
The alerts dated back to January. Is this problem random, How do I trust this product again after this type of flood or a least keep this from happening again?
Please help. Thanks Frank

Re: Event Notification Flood

Mike Kanakos_1 — Tue, 22 Feb 2005 10:45:23 GMT

Frank;

I sugges you call HP directly and open a case. I had a quick response from them.

Re: Event Notification Flood

Christian Mentschik — Fri, 04 Mar 2005 01:14:04 GMT

hi,

we have the same problem. every week we got many old alerts. the funny thing is, that we got for one alert many e-mails (in the SIM console we had about 450 old alerts and we got 7000 e-mail!!!)
i wrote my problem last month to this forum,but no helpfull reaction (only to delete old events, but so i lost all historicaly data. ok better the e-mail storm at the moment).

today i will open a case for this problem.

christian

Re: Event Notification Flood

Tim McGue — Thu, 10 Mar 2005 10:30:20 GMT

Christian,

Any word back on your case you opened with HP?

Tim

Re: Event Notification Flood

Christian Mentschik — Thu, 10 Mar 2005 11:06:22 GMT

yes, i tried to answer the e-mail and it failed. thx, you can close the case. sp1 is working perfect.

best regards christian